Support Portal Connect Login
icon

UCaaS Solutions

Maximize your unified communications with our voice, contact center productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
icon

Key Integrations

Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
icon

CX / CCaaS

Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact Center
Genesys Cloud
Webex Contact Center
Ascend Teams Contact Center
CT Contact Center
icon

CallTower Connect

A Revolutionary tool enabling users to easily personalize and control their CallTower Services

Learn More
icon

Solutions Center

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
icon

24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
icon

Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
icon

Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
icon

Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
icon

Support Escalation Path

Technical support escalation for critical issues
icon

Implementation Escalation Path

Project implementation and deployment issues
icon

Sales Escalation Path

Sales inquiries and contract negotiations
icon

Billing Escalation Path

Billing disputes and account management
icon

Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

icon

About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
icon

CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
icon

Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

icon

FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
icon

Bill Center

Explore for a streamlined experience managing and understanding your invoices and billing information.
icon

CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

icon

Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
icon

Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
icon

Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

icon

Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
icon

California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritizing the protection of consumer privacy.
icon

Partner Program

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

Learn More
icon

Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

Learn More
icon

Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

Learn More
icon

MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

Learn More

Key Cloud Communication Business Integrations

Revolutionize your cloud communication systems with CallTower's business communications integrations.
Download the Guide

Imagine a workplace where your tools don’t just coexist but work together seamlessly. With CallTower’s 25+ key business integrations, that vision becomes reality.

Link your phone system directly with your CRM to keep customer interactions at your fingertips. Supercharge your collaboration platforms by weaving in AI capabilities that make teamwork smarter and faster. Enhance safety and preparedness by integrating your emergency systems and stay ahead of outages with built-in voice redundancy solutions.

CallTower doesn’t just connect your tools; it creates a communication ecosystem tailored to how your organization works best. The result? Streamlined operations, better decision-making, and the freedom to focus on what really matters.

One Click Failover

CallTower’s one-click failover for MSFT Teams ensures your business never skips a beat by instantly switching to a backup system with remarkable ease during an outage. With unmatched reliability, it keeps your communication running seamlessly, protecting your operations from unexpected disruptions in seconds.

Teams Logo

CT Text (SMS/MMS Text)

Send and receive SMS & MMS from Microsoft Teams and Webex Calling with CT Text. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members – with translation for 60+ languages.

Dynamic E911

Empowering Emergency Calling: The Power of Dynamic e911 for Teams Users’ Location Detection. Compliant with Kari’s Law and Ray Baums Act.

Teams Logo
Teams Logo

CT Recording

CT Recording set a new standard as the first cloud-native solution, offering seamless, compliant recording that keeps decentralized operations efficient and secure. Designed to support multiple locations and remote teams, it ensures reliable workflows underpinned by industry-leading compliance, giving businesses the flexibility and protection they rely on. **Powered by AI**

CT Fax

CT Fax seamlessly integrates with email platforms like Outlook, Gmail, and Apple Mail. Choose from DID or toll-free numbers, with options for unlimited faxing. Just attach a document to your email and send—no fax lines or hardware required.

Teams Logo

Call and Collaboration Analytics

CallTower’s real-time Call and Collaboration Analytics transforms raw communication data into actionable insights, empowering businesses to optimize performance and enhance teamwork. With its intuitive dashboards and real-time metrics, it unlocks the power of informed decision-making for unparalleled efficiency and growth.

Phonism

Phonism revolutionizes telecom device management by automating deployment, updates, and migrations to save time and reduce costs. Supporting over 330 devices, it empowers service providers and businesses to efficiently manage and secure their communication networks with ease.

Webex Zoom

CT Boost | SD-WAN

CT Boost provides IT leaders with a robust networking foundation designed to ensure dependable internet connectivity for every application, technology, user, and location. It’s the solution you can count on to keep businesses connected, no matter where or how they operate.

Teams Logo

Voice Redundancy Solutions

Ensure uninterrupted communication with CallTower’s voice redundancy solutions. Whether facing a circuit outage, emergency, or natural disaster, tools like CT Boost, Managed Voice Continuity, One-Click Failover, and Call Delivery+ seamlessly step in to keep your calls connected and your business running smoothly.

Webex Zoom

Attendant Console

CallTower’s attendant consoles for Teams and Webex elevate communication management with intuitive tools that simplify call handling and routing in real time. Packed with smart features and designed for efficiency, they empower businesses to deliver exceptional customer experiences with every interaction.

CT SIP

Great Features and Rock-Solid Stability: CT Cloud SIP Trunks provide one concurrent call and includes inbound usage.

Teams Logo

Analog Device Support

CallTower ensures seamless support for analog devices, including faxes, paging systems, door buzzers, security gates, and credit card machines. With reliable compatibility, your essential devices stay connected and operational when you need them most.

Microsoft 365

Microsoft 365, powered by CallTower, enhances your work efficiency, communication options, insights, and information sharing across devices MS Teams Premium elevates collaboration with advanced features for one-on-one calls, large group calls, branding, webinars, and virtual appointments.

Teams Logo
Teams Logo

Microsoft Premium

Microsoft Premium for MSFT Teams takes collaboration to the next level with advanced tools that supercharge teamwork and streamline workflows. From AI-powered insights to enhanced security features, it transforms how teams connect, creating a smarter, safer, and more productive workspace.

Microsoft Copilot

Microsoft Copilot redefines how you work by blending powerful AI with your favorite Microsoft tools, turning ideas into reality faster than ever. From drafting documents to analyzing data, it accelerates creativity and productivity, giving you a dynamic partner for every task.

Teams Logo

Entra Sync

Generate Significant Benefits With Entra Sync For Teams. Entra Sync for MS Teams enables IT Admins to automate the manual processes for MS Teams user management.

Teams Logo
Key Cloud Communication Business Integrations.
Key Cloud Communication Business Integrations.

Key Cloud Communication Business Integrations

Quick Links MS Teams Webex Zoom