Operator Connect for Microsoft Teams

CallTower delivers a Global Integrated Microsoft 365 Native Microsoft Teams experience

Enabling Teams as a Primary System

CallTower was one of the first committed Operator Connect for Microsoft Teams providers. CallTower delivers technical support and manages the voice network and infrastructure enabling PSTN voice services in regions currently unavailable through Microsoft Calling Plans.

CallTower Operator Connect for Microsoft Teams Announcement

As one of Microsoft’s paramount partners, CallTower is proud to be chosen in the rollout of Operator Connect.

Operator Connect Benefits:

Leverage Existing Contracts or Find a New Operator

You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.

Enhanced Support and Reliability

Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connexion for enhanced reliability.

Faster, Easier Deployment

You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin centre.

Operator-Managed Infrastructure

Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.

The CallTower Advantage

Full digital journey in the Microsoft Teams Admin centre for simple and quick deployment

E911 Emergency Services

Provision through Connect in minutes and assign phone numbers to your user

Smooth transition from your existing telephony to Teams Phone System

Audio CoKey add-ons like Operator Console and Call Recording referencing

Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft

No equipment is required on site, including SBC’s saving capital expense

Direct Connectivity to Microsoft

Replace multiple local telco contracts to consolidate voice services

Central or local billing for Operator Connect service

Extensive carrier connexions with 15+ Voice carriers and 30+ Internet peering partner

CallTower Connect – As a self-provisioning portal with Analytics around calling

As one of the first service providers in the US to sell Operator Connect, CallTower offers organisations a host of advantageous benefits, including quick and simple deployment, key add-ons, support services, and more.