CallTower’s Zoom phone empowers companies to make their #1 asset, people, connected, productive and happy by keeping information flowing across teams, time zones and projects, and giving team members the flexibility to work together from anywhere.
Zoom Phone.
Capabilities
Modern Phone Solution
Full-featured Cloud PBX
Domestic & International PSTN, Seamless workflow with Zoom Meetings
centralised Management
Single point of administration, call detail reporting, analytics & monitoring
Secure & Reliable
QoS delivered by an adaptive rate codec, End-to-end encryption (beta), globally distributed datacenters, secure HD voice
Robust Hardware Ecosystem
Broad set of hardware options from handsets to analogue devices and infrastructure.
Modern Phone
Solution
Full-featured cloud PBX | modernised, intuitive usability | Seamless workflow with Zoom Meetings | Domestic and international PSTN
Elevate Call to Meeting
Transfer Incoming Calls to Meetings
SMS with business number
Video Call
Exec/ admin line appearance + delegation
Set up work hours
Call Flip move calls between devices
Move mobile app calls across Wifi/ data and carrier
Call masking / privacy
Dial by name directory
Compliance features
Call / meet from call history, VM, SMS, lines
Call recording
Call Monitoring
Voice message transcribing
Companion mode
Shared voicemail
Zoom Phone Key Benefits
SECURE
- TLS 1.2 and AES 256-bit encryption for calling and management
- 99.999% SLA
- FedRAMP, SOC 2 Certified
- GDPR and HIPAA Compliant
SIMPLE
- Easy, familiar UI
- Intuitive management and monitoring
- Zero-touch provisioning
SCALABLE
- Zoom Phone’s global footprint
- Included E911 and Nomadic E911
- Flexible options with 3rd-party carriers
INNOVATIVE
- Broad hardware portfolio
- Hundreds of features, and growing
- Power user support with Power Pack
EXTENDABLE
- Office 365 and Microsoft Teams integration
- Salesforce integration
- Zendesk integration
- ZVarious contact centre integrations
A revolutionary tool enabling users to easily personalise and control their CallTower services
CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.
AWARDS
Learn more about the awards CallTower has received for its Native Microsoft Teams solutions