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Zoom Phone

CallTower’s Zoom phone empowers companies to make their #1 asset, people, connected, productive and happy by keeping information flowing across teams, time zones and projects, and giving team members the flexibility to work together from anywhere.

Capabilities

Modern Phone Solution

Full-featured Cloud PBX
Domestic & International PSTN, Seamless workflow with Zoom Meetings


centralised Management

Single point of administration, call detail reporting, analytics & monitoring


Secure & Reliable

QoS delivered by an adaptive rate codec, End-to-end encryption (beta), globally distributed datacenters, secure HD voice


Robust Hardware Ecosystem

Broad set of hardware options from handsets to analogue devices and infrastructure.

Modern Phone
Solution

Full-featured cloud PBX | modernised, intuitive usability | Seamless workflow with Zoom Meetings | Domestic and international PSTN

Elevate Call to Meeting

Transfer Incoming Calls to Meetings

SMS with business number

Video Call

Exec/ admin line appearance + delegation

Set up work hours

Call Flip move calls between devices

Move mobile app calls across Wifi/ data and carrier

Call masking / privacy

Dial by name directory

Compliance features

Call / meet from call history, VM, SMS, lines

Call recording

Call Monitoring

Voice message transcribing

Companion mode

Shared voicemail

Zoom Phone Key Benefits

SECURE

  • TLS 1.2 and AES 256-bit encryption for calling and management
  • 99.999% SLA
  • FedRAMP, SOC 2 Certified
  • GDPR and HIPAA Compliant

SIMPLE

  • Easy, familiar UI
  • Intuitive management and monitoring
  • Zero-touch provisioning

SCALABLE

  • Zoom Phone’s global footprint
  • Included E911 and Nomadic E911
  • Flexible options with 3rd-party carriers

INNOVATIVE

  • Broad hardware portfolio
  • Hundreds of features, and growing
  • Power user support with Power Pack

EXTENDABLE

  • Office 365 and Microsoft Teams integration
  • Salesforce integration
  • Zendesk integration
  • ZVarious contact centre integrations
Connect

A revolutionary tool enabling users to easily personalise and control their CallTower services

CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.

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AWARDS

Learn more about the awards CallTower has received for its Native Microsoft Teams solutions