CallTower Named 2024 North American UCaaS Leader by Frost & Sullivan
For a fifth year, The Frost Radar Report recognises CallTower as an innovation and growth leader in the North American Unified Communications as a Service Space in 2024 Salt Lake
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
SupportWe have a dedicated 24x7x365 customer service team that is trained to help you
Network StatusView the Network Status for live updates on system performance and service status.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Client Success Escalation PathsAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Terms & ConditionsVisit the Terms & Conditions webpage for a detailed overview of the guidelines and agreements governing our services.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Rebiller ProgramGTx is CallTower’s revolutionary rebiller service and portal, created for MSPs, System Integrators, Resellers, Distributors, and VARs, to radically empower Operator Connect for Microsoft Teams transactions and offerings – complete with 24/7/365 support and dedicated expertise.
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
We have a dedicated 24x7x365 customer service team that is trained to help you
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
ImplementationsExplore the Implementations for a detailed guide to efficiently deploy and optimise our solutions.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Network StatusView the Network Status for live updates on system performance and service status.
Sales Escalation PathNavigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.
Solutions centreDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Terms & ConditionsVisit the Terms & Conditions webpage for a detailed overview of the guidelines and agreements governing our services.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Rebiller ProgramFor a fifth year, The Frost Radar Report recognises CallTower as an innovation and growth leader in the North American Unified Communications as a Service Space in 2024 Salt Lake
CallTower has joined forces with Nuvias UC to transform how cloud communications are distributed across the EMEA marketplace. September 10, 2024 SALT LAKE CITY, UT, ROCHESTER, NY, LONDON – CallTower,
Empowering Businesses with Advanced Multi-Vendor Management and Streamlined Cloud Integration for Unmatched Operational Efficiency August 27, 2024 SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON CallTower, a global leader
CallTower’s Analytics 365 unlocks data intelligence, empowering businesses with real-time call analytics and insights for Microsoft Teams Operator Connect July 22, 2025 SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA,
CallTower Awarded 2024 ChannelVision Magazine Visionary Spotlight Award for Best Emerging Technology Breakthroughs July 17, 2024 – SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA — CallTower, a global leader
CallTower’s Global Sales Director’s dedication to equity and inclusion earns prestigious recognition from CRN July 9, 2024 SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON — CallTower, a global
CallTower Welcomes New EMEA Sales Directors and Sales Operations Manager: Pedro Dias, Sean Blackmore, Rick Sellers and Giggsy Jayaweera CallTower’s Leadership Team in EMEA: Pictured, left to right: Sean Blackmore,
Cutting-Edge Innovation powered by CallTower to Enhance Business Mobile Communications June 12, 2024 // SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON CallTower, a leader in cloud-based communication and
Out of numerous global nominees, CallTower has emerged as one of the top five finalists, demonstrating its excellence and leadership in the field of enterprise communication solutions June 6, 2024
GTx, presented by CallTower, revolutionises the transactional landscape for Managed Service Providers (MSPs), System Integrators, Resellers, Distributors, and VARs by empowering them with Operator Connect for Teams, enhancing connectivity and
CallTower’s Innovation and Excellence Acknowledged in Prestigious Industry Recognition May 23, 2024 // SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON CallTower, a global leader in delivering unified
Industry Recognition Highlights CallTower’s Commitment to Excellence in Microsoft Teams Communication Solutions May 2, 2024 – CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft