maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
SupportWe have a dedicated 24x7x365 customer service team that is trained to help you
Network StatusView the Network Status for live updates on system performance and service status.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Client Success Escalation PathsAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
Wholesale ProgramRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
We have a dedicated 24x7x365 customer service team that is trained to help you
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
ImplementationsExplore the Implementations for a detailed guide to efficiently deploy and optimise our solutions.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Network StatusView the Network Status for live updates on system performance and service status.
Sales Escalation PathNavigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.
Solutions centreDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
CallTower's Rebiller Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
GTxRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
The benefits of Microsoft Teams for Education, Healthcare, Government and Non-Profit organisations
Successful organisations make the most of their transformation journey by focusing on empowering people to achieve more with the right technology.
Defining a clear vision and strategy is key to developing a strong roadmap to help move organisations forward.
Creating a unified and elastic culture that invites diversity allows for change to be positively accepted.
Amplifying your organisation’s unique potential transforms what you currently have to what you can become.
Developing your organisation’s capabilities continuously enables you to improve productivity and efficiency.
The way we work and live has changed. Read this e-book to learn what digital trends can help you maintain business continuity by enabling teams to work anywhere as you rapidly adjust in the face of a crisis.
Education
Healthcare
Government
Non-Profit
Microsoft Teams helps keep school staff and students running efficiently and addresses unexpected situations with confidence.
With the onset of the COVID-19 pandemic, the usage of Microsoft Teams exploded among workplace users. And while watching that phenomenon occur, another big Teams expansion occurred for educational users, with over 100 million students now using the collaboration tool.
As face-to-face learning was forced into hibernation, the shift to online schooling resulted in a surge of users for Microsoft Teams. Around seven million students and teachers used the platform at the beginning of the 2019-2020 school year; this figure expanded to 30 million by September 2020.
Microsoft understandably sees the great market potential of the education sector. Last month, they announced the milestone passing of 200 million users of Microsoft Education products, including teachers, students, and faculty leaders.
Poly offers a wide array of free grant services for K-12 and Higher Education. The PGAP team connects you to resources specifically to meet the needs of your organisation. Poly’s network of experts are here to help you through the grant process—from grant identification and application to post-award administrative support.
Contact us at sales@calltower.com for more information
Schedule meetings using synced calendars, or a meet now feature
Store documents within a cloud-enabled repository using Files section or channel tabs
Participate in instant, open-channel communication
Channel tabs for everyone to stay on the same page
Create and co-author documents, spreadsheets, presentations and more in the cloud with Office 365
Help securely collaborate with each other on multiple projects from within a single environment
Facilitate creativity, faster working, and smarter working within and outside the walls of the work environment.
Microsoft Teams has the ability to integrate with other solutions that are available from Microsoft, in addition to solutions and applications from third-party vendors. Everything that Microsoft Teams can deliver will be delivered in a safe and secure manner, and the security of this solution can lead to improvements in overall system performance.
Employees want to be able to communicate and collaborate in a manner that is effective, efficient, and simple. Microsoft Teams will give your employees all the tools they need to communicate and collaborate, regardless of where they are or what devices they are using.
Employee engagement can improve
Your employees will feel more comfortable with the flexibility they have
Employee productivity can improve
Costs can be reduced
System Administrator Supervisor, Allen Press
Enabling GCC High with Voice and Audio Conferencing via Microsoft Teams Direct Routing.
While it seems difficult to navigate through the various cloud environments, having a partner in the process helps. What’s even better is having a partner with the experience and knowledge in managing Office 365 cloud environments, ensuring you’re using the right one and fulfilling all necessary requirements. CallTower can provide compliant VOIP solutions through GCC High compliance foundation. This will enable DOD contractors to stay compliant with all ITAR and CMMC requirements with the use of a single platform.
Network is Completely optimised for Voice
Emergency Services in 36 International Countries
Enterprise Security and Compliance
Re-Route Phone Numbers when Microsoft has an Outage
SMS Texting
Direct Routing as a Managed Service
CRM Integration
Seamless Porting from any Platform
24/7/365 Tier 1/Tier 2 Support
Ensure productivity and security for your employees and volunteers
Microsoft Teams Direct Routing Delivers a best-in-class cloud voice and productivity experience to help staff and volunteers work together in exciting new ways. Get the flexibility to work anywhere, anytime across PCs, Macs, and mobile devices.
Improve Online meetings and reduce the number and duration of meetings
Direct Routing as a Managed Service
Decrease the number of communication tools and increase productivity
Mix-and-match CallTower and Microsoft Calling Plans
Built with enterprise-grade security and compliance
Direct Routing as a Managed Service
CallTower Network is completely optimised for Voice
24/7/365 Tier 1/Tier 2 Support