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UCaaS Solutions

Maximize your unified communications with our voice, contact centre productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact centre
Genesys Cloud
Webex Contact centre
Ascend Teams Contact Center
CT Contact centre
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CallTower Connect

A Revolutionary tool enabling users to easily personalise and control their CallTower Services

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Solutions centre

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill centre

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
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Partner programme

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Zoom

Zoom Calling

Schedule Consultation
Zoom Wheel

Amplify your Zoom Experience with Voice. Customer focused and Zoom approved

Stay Connected. Stay Ahead.

CallTower delivers a unified, simplified, fast and high-quality Zoom Calling experience. Zoom’s Calling allows you to redirect your existing voice circuits, trunks and DIDs with CallTower to the Zoom cloud. With CallTower Connect, a revolutionary provisioning platform that enables admins and users to easily personalise and control their CallTower services and solutions, give your communications platforms a voice with purpose-built cloud collaboration with our award-winning, world-class, carrier-grade PSTN voice.

Zoom

Zoom Calling is a unified, simplified, fast high-quality calling experience.  Zoom bring your own carrier (BYOC) allows you to keep your current PSTN provider so you can redirect your existing voice circuits/trunks to the Zoom cloud.

CallTower Connect

CallTower Connect is a revolutionary provisioning platform that enables admins and users to easily personalise and control their CallTower services and solutions. 


Current Customers Login to Connect

New Customers Let’s Get Zoom

Global PSTN

Give your communications platforms a voice with purpose-built Cloud Collaboration with our award-winning, world-class carrier-grade PSTN Voice.

Enable Your Own Zoom Calling Service

By interfacing with the ZOOM API through CallTower Connect and acting as the “front end” for a partner’s network, CallTower does all the heavy lifting, essentially meshing CallTower’s carrier-grade redundant network delivering the most optimal routing and resilient delivery of services through Zoom Calling.

The CallTower Advantage

CallTower has a dedicated Telecom Team with more than 20+ years of porting experience ++ 
more than 25-key integrations through CallTower Connect

Full digital journey in the Zoom Admin Center for simple and quick deployment

E911 Emergency Services & Compliance Recording

Provision through Connect in minutes and assign phone numbers to your users

Smooth transition from your existing telephony to Zoom Phone System

Key add-ons like Operator Console and Call Recording

Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft

No equipment is required on site, including SBC’s, saving capital expense

Direct Connectivity to Zoom

Replace multiple local telco contracts to consolidate voice services

Central or local billing service

Extensive carrier connexions with 15+ Voice carriers and 30+ Internet peering partners

CallTower Connect – As a self-provisioning portal with Analytics around calling

Zoom
Zoom

Zoom Calling

Quick Links MS Teams Webex Zoom