maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
SupportWe have a dedicated 24x7x365 customer service team that is trained to help you
Network StatusView the Network Status for live updates on system performance and service status.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Client Success Escalation PathsAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
Wholesale ProgramRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
We have a dedicated 24x7x365 customer service team that is trained to help you
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
ImplementationsExplore the Implementations for a detailed guide to efficiently deploy and optimise our solutions.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Network StatusView the Network Status for live updates on system performance and service status.
Sales Escalation PathNavigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.
Solutions centreDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
CallTower's Rebiller Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
GTxRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
July 9, 2024
SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON — CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced today that CRN®, a brand of The Channel Company, has named Sam Barron, Global Director of Sales, as a 2024 Inclusive Channel Leader.
June 6, 2024 // SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON
CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, is proud to announce its recognition as a finalist in the prestigious IE100 2024 Global Awards.
May 23, 2024 // SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON
CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, was named as one of the ‘Top 10 Hot Brands of the year 2024’ by CEO Views, a leading magazine focusing on technology and business innovations.
May 2, 2024 – CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, is honoured to announce its recognition as the Most Trusted Microsoft Solution Provider of 2024 by Insights Success Magazine. This prestigious accolade highlights CallTower’s dedication to delivering seamless, integrated, customer-centric communication solutions globally.
April 24, 2024 – SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON
CallTower, a global pioneer in providing advanced cloud communication solutions (unified communications, contact centre, and collaboration), is proud to announce that Seanna Baumgartner, Vice President of Marketing, has been named one of the Top 10 Inspiring Leaders of 2024 by Icon’s Edge.
SALT LAKE CITY, UT, BOSTON, MA, ROCHESTER, NY–– CallTower, a global leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions has been named a 2023 Global Partner by Five9, the provider of the Intelligent CX Platform.
March 25, 2024 – SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA
CallTower, a global pioneer in providing advanced cloud communication solutions (unified communications, contact centre, and collaboration), today announced that William Rubio, Chief Revenue Officer at CallTower, has been honoured as one of the Top 10 Trailblazing CROs Leading the Charge in 2024 by Success Pitchers.
SALT LAKE CITY, UT, ROCHESTER, NY — CallTower, a global leader in cloud-based CX solutions announced today that TMC has named their Microsoft Teams Calling solution as a recipient of the 2023 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.
Salt Lake City, UT, Rochester, NY – October 27, 2023 – CallTower honoured as One of Utah’s Premier Workplaces in 2023
SALT LAKE CITY, UT, ROCHESTER, NY— October 26, 2023 — CallTower today announced it was named to the 2023 Utah 100, MountainWest Capital Network (MWCN)’s annual list of the fastest-growing companies in Utah and was honoured at the 29th annual Utah 100 Awards programme, held at the Grand America Hotel in Salt Lake City.
September 27, 2023
SALT LAKE CITY, UT, ROCHESTER, NY — CallTower announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for their Operator Connect for Microsoft Teams Solution.
SALT LAKE CITY, UT, ROCHESTER, NY – August 03, 2023 – CallTower, a global leader in cloud-based unified communications and collaboration solutions has been recognised by ChannelVision Magazine as a winner of the 2023 Visionary Spotlight Awards for Overall Excellence. The award was presented for Best Emerging Technology Breakthrough for 2023.
SOUTH JORDAN, UT – June 22, 2023— CallTower, a leading channel provider of global, cloud-based voice services for Microsoft Teams, Webex Calling and Zoom with key business integrations, announced today that Acquisition International, an international monthly business magazine, has named CallTower Most Innovative Communications & Collaboration Solutions Provider 2023 – USA as part of their Global Excellence Awards 2023.
SALT LAKE CITY, UT, ROCHESTER, NY – March 30, 2023— PHOENIX, AZ — [May 4, 2023] — Channel Futures has selected Seanna Baumgartner, VP of Marketing at CallTower, as a winner of the 2023 Circle of Excellence Awards.
Since 2014, the Circle of Excellence programme has recognised leaders in the communications and IT channel who inspire their partners to drive digital transformation for customers. These executives are honoured for their
SALT LAKE CITY, UT, ROCHESTER, NY – March 30, 2023— CallTower, a leading channel provider of global, cloud-based voice services for Microsoft Teams, Webex Calling and Zoom with key business integrations, announced today that TMC, a global, integrated media company, has named CallTower’s Microsoft Teams Direct Routing solution for Government Commercial Cloud High (GCC High) as a 2023 CUSTOMER magazine Voice Technology Excellence Award winner for the fifth year in a row…
The Salt Lake Tribune and Energage has recognised CallTower as Top Workplace since 2020 SALT LAKE CITY, UT – November 9, 2021 – CallTower has been named one of Utah’s Top Workplaces in 2022 by The Salt Lake Tribune and its partner Energage, a culture technology firm…
July 13, 2022 – CallTower, a global leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions, has been announced as a ‘2022 Visionary Spotlight Award Winner’ by ChannelVision Magazine, a publication of Beka Business Media.
March 25, 2022 – SALT LAKE CITY, UT, ROCHESTER, NY (March 25, 2022) — CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions, announced today that opens in a new window TMC, a global, integrated media company, has named CallTower’s opens in a new window Native Microsoft Teams Direct Routing solution as a recipient of a 2022 INTERNET TELEPHONY Product of the Year Award.
March 2, 2022 – CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions announced today that Senior Manager – Client Success Melinda Hicks was presented with a Bronze Stevie® Award in the Best Use of Technology in Customer Service – Telecommunications Industries category in the 16th annual opens in a new windowStevie Awards for Sales & Customer Service on behalf of CallTower.
January 18, 2022 – CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions today announced it has been named a winner in the 2022 BIG Innovation Awards presented by the Business Intelligence Group.
November 3, 2021 – CallTower has been named one of Utah’s Top Workplaces in 2021 by The Salt Lake Tribune and its partner Energage, a culture technology firm that specialises in employee engagement and workplace improvement research.
April 21, 2021 – The unmatched success of the CallTower brand is owed to the relentless guidance and astute skills of its Chief Revenue Officer, Mr. William Rubio.
April 13, 2021 – CallTower announced today that TMC, a global, integrated media company, has named CallTower’s Native Microsoft Teams Direct Routing solution with the 2021 CUSTOMER magazine Voice Technology Excellence Award.
April 12, 2021 – CallTower is honoured to be certified as “10 Best Technology Solution Providers of 2021” by Industry Era Magazine
March 10, 2021 – CallTower announced today that opens in a new windowTMC, a global, integrated media company, has named CallTower’s Native Microsoft Teams Direct Routing solution as a recipient of a 2021 INTERNET TELEPHONY Product of the Year Award.
March 1, 2021 – CallTower, a leading provider of cloud-based, enterprise-class Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for growing organisations worldwide, has been recognised as one of the Top 10 VoIP Solution Providers of 2021 by Enterprise Networking Magazine.
January 27, 2021 – CallTower has been named one of Utah’s Top Workplaces in 2020 by The Salt Lake Tribune and its partner Energage, a culture technology firm that specialises in employee engagement and workplace improvement research.
September 17, 2020 – Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact centre, announced the recipients of the company’s 2020 Partner Awards at their annual CX Summit.
U.S. Reseller of the Year – CallTower
August 19, 2020 – CallTower has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings.
March 13, 2020 – CallTower announced today that TMC, a global, integrated media company, has named CallTower’s Microsoft Teams Direct Routing solution a recipient of a 2020 INTERNET TELEPHONY Product of the Year Award.
December 18, 2019 – CallTower recognised as Top Cisco Consulting Companies by Enterprise Networking Magazine for excellence in their HCS offering
October 24, 2019 – CallTower honoured with 2019 Technology Elite Award for their sustained excellence and exhibiting long-term dedication and commitment to the development and advancements in UCaaS Solution offerings.
July 25, 2019 – CallTower was named one of the 30 Hottest Tech Companies to Watch 2019 based on its tech know-how, highly skilled employees, openness to innovation, ability to forecast future technology trends, and moreover, its commitment to excellence.
April 16, 2019 – The Channel Partners programme recognised CallTower with the Next-Gen Solution Provider Award for their leadership in creating business value for customers with their vision, innovation, and advocacy of the channel during transition and convergence.