UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
UCaaS Solutions
Unlock the full potential of enterprise-grade unified communications with CallTower. Seamlessly integrate voice, contact centre, productivity tools, and network support with our comprehensive UCaaS turnkey solutions.
One Stop Shop
Full turnkey solution
One invoice
One support call
Dedicated circuits
Fully managed handsets, headsets, and conference rooms
Security, Stability, Scalability
Benefits of OPEX vs CAPEX
One platform to monitor
Faster troubleshooting
End-to-end private cloud
environment
Project Management
1 project team for design/changes
Faster deployment times
Easy-to-use solution mgmt tool
No finger pointing between
solution providers
Microsoft Solutions
Elevate your communication with CallTower for Teams, where the leading authority in voice solutions redefines excellence and unleashes the power of seamless connectivity. CallTower pioneered the integration of global calling plans with Microsoft 365 and Microsoft Teams, offering a seamless and native experience. Our 24/7/365 client services team is always ready to support you.
We provide personalised implementation, adoption, training, and support strategies tailored to your needs. As a certified Microsoft Solution Partner, CallTower ensures top-tier monitoring and management services, delivering an exceptional user experience.
Cisco Solutions
As organisations become more complex their employees need smarter and better ways to collaborate. This experience should connect people, information, and their teams. Cisco offers this experience – and it is the most secure IP telephone system available. Cisco by CallTower provides the ultimate in unified communications capability for all businesses.
It delivers a seamless user experience with high-quality, scalable web and video capabilities. Cisco by CallTower offerings are easy–to–use business communication technology tools that support mobility, messaging, conferencing, and presence management.
CT Cloud Solutions
For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud solutions, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.
