UCaaS Solutions
Maximize your unified communications with our voice, contact center productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalize and control their CallTower Services
Solutions Center
Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill Center
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner Program
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency Program
Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP Program
CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
UCaaS & PBX Solutions.
Combine powerful voice enablement with contact center, productivity tools and network support to unleash the full power of a modern and enterprise-grade unified communications suite. CallTower delivers comprehensive UCaaS turnkey solutions.
ONE STOP SHOP
- Full turnkey solution
- One invoice
- One support call
- Dedicated circuits
- Fully managed handsets, headsets and conference rooms
SECURITY, STABILITY & SCALABILITY
- Full turnkey solution
- One invoice
- One support call
- Dedicated circuits
- Fully managed handsets, headsets and conference rooms
PROJECT MANAGEMENT
- Full turnkey solution
- One invoice
- One support call
- Dedicated circuits
- Fully managed handsets, headsets and conference rooms
MICROSOFT SOLUTIONS
CallTower’s Microsoft services are dynamic and flexible communication solutions with scalability for today’s growing business needs. The collaborative power of combining Microsoft 365 with Teams means your team communication is housed within a single solution. As a long-time Microsoft Gold Partner providing cloud voice solutions, CallTower’s monitoring, management and support services ensure the highest quality user experience.
CISCO SOLUTIONS
As organizations become more complex their employees need smarter and better ways to collaborate. This experience should connect people, information and their teams. Cisco offers this experience – and it is the most secure IP telephone system available. Cisco by CallTower provides the ultimate in unified communications capability for all businesses. It delivers a seamless user experience with high-quality, scalable web and video capabilities. Cisco by CallTower offerings are easy–to–use business communication technology tools that support mobility, messaging, conferencing and presence management.
CT CLOUD SOLUTIONS
For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud solutions, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.
