Frequently Asked Questions:
Can I use my SIP Device with Teams?
As of Aug 2020; SIP devices are not supported by Microsoft. Changes are coming in 2021 – but – the devices will have LIMITED functionalty (basic ring and answer) and not be fully ingrated with Teams Advanced Features. Best user experience is going to be a Certified Teams Device
Why can’t CallTower add the Microsoft Audio Conferencing and Phone System SKU?
The partner of record has the access to add additional products to your Microsoft Tenant. If CallTower is not your CSP, we would be unable to add those services.
Do I have to pay for seperate features in Teams such as mobile app?
No mobile app is included in O365.
Sales & Partner