Microsoft Teams.

CallTower delivers an Integrated Office 365 Native Microsoft Teams experience

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CALLTOWER’S NATIVE MICROSOFT TEAMS DIRECT ROUTING

CallTower was the first solution provider to deliver an integrated Office 365 Native Microsoft Teams experience with global calling plans, empowered by a 24/7/365 US-based client services team and ensuring a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience.

The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System. CallTower delivers key Microsoft Teams UCaaS features and functionality which are unavailable through other providers. Customers using CallTower’s Teams Direct Routing offering can also easily redirect calls to an alternate number in case of a Microsoft outage and stay connected.

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Customers can leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System.

CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.

Richard Wilhite

System Administrator Supervisor, Allen Press

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GCC HIGH AUDIO CONFERENCING

CallTower is the only voice provider delivering GCC High Audio Conferencing via Microsoft Teams Direct Routing through Audio Codes Session Border Control (SBCs) for Security.

CT TEXT FOR MICROSOFT TEAMS

Send and receive SMS from Microsoft Teams with CT TEXT. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members.

CONTACT CENTER INTEGRATION

CallTower delivers a seamless suite of fully integrated UCaaS and CCaaS solutions that are easy to deploy, easy to use, and can support our customers’ transition to the cloud.

THE CALLTOWER ADVANTAGE –

Network is Completely Optimized for Voice

Re-Route Phone Numbers during a Microsoft Outage

US Based 24/7/365 Tier 1/Tier 2 Support

Direct Routing as a Managed Service

Enterprise Security and Compliance

Emergency Services in 36 International Countries

All Your Communications in One Place

CallTower Connect

CallTower Connect simplifies the set-up and management of CallTower services like Microsoft Teams – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Microsoft Teams can be made without a call to support.

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DEVICES

CallTower’s Microsoft Teams Direct Routing solution provides a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.

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