CALLTOWER’S NATIVE MICROSOFT TEAMS DIRECT ROUTING
CallTower was the first solution provider to deliver an integrated Office 365 Native Microsoft Teams experience with global calling plans, empowered by a 24/7/365 US-based client services team and ensuring a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience.
The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System. CallTower delivers key Microsoft Teams UCaaS features and functionality which are unavailable through other providers. Customers using CallTower’s Teams Direct Routing offering can also easily redirect calls to an alternate number in case of a Microsoft outage and stay connected.
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Customers can leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System.
CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.
THE CALLTOWER ADVANTAGE –
Network is Completely Optimized for Voice
Re-Route Phone Numbers during a Microsoft Outage
US Based 24/7/365 Tier 1/Tier 2 Support
Direct Routing as a Managed Service
Enterprise Security and Compliance
Emergency Services in 36 International Countries
All Your Communications in One Place
CallTower Connect simplifies the set-up and management of CallTower services like Microsoft Teams – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Microsoft Teams can be made without a call to support.
CallTower’s Microsoft Teams Direct Routing solution provides a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.