CALLTOWER’S NATIVE MICROSOFT TEAMS DIRECT ROUTINGCallTower was the first solution provider to deliver an integrated Office 365 Native Microsoft Teams experience with global calling plans, empowered by a 24/7/365 client services team and ensuring a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System. CallTower delivers key Microsoft Teams UCaaS features and functionality which are unavailable through other providers. Customers using CallTower’s Teams Direct Routing offering can also easily redirect calls to an alternate number in case of a Microsoft outage and stay connected. Microsoft Teams Verticals
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Customers can leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System.
CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.
THE CALLTOWER ADVANTAGE –
Multiple direct private connections to Microsoft
CallTower’s network and platforms completely optimized for voice
Re-Route phone calls to other devices when Microsoft has an outage
Managed Direct Routing service through geo-redundant hosted SBC’s
Live training and 24/7/365 support
No networking or edge equipment needed
Global carrier connections with 15+ voice carriers and 30+ Internet peering partner
Emergency services in 30+ Countries
SMS and CRM integration
Porting between customer’s PBX to Teams by CallTower
Analog device support – faxes, paging, door buzzers, security gates, credit card machines
RELEVANT LINKS –
Case Study –
GCC High Case Study
Teams Price Comparison Guide
5 Mistakes to Avoid when Using Teams
Why is Teams with CallTower the Best Choice?
CT Microsoft Teams Implementation Guide
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