Microsoft Office 365.

Cloud-based productivity

 

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ENTERPRISE-GRADE SERVICES 

With Microsoft Office 365, powered by CallTower, you can work faster, find exciting new ways to communicate, build deeper insights, and share information using your favorite devices. Simply put, you will have business tools that work as hard as you do.

Microsoft Office 365 provides a cost-effective, cloud-based solution that keeps your data, services, and applications secure. Adding telephony and conferencing to your Office 365 license delivers and additional layer of cost savings.  It brings enterprise-grade services to organizations of all sizes, from online meetings to collaboration to sharing documents to business-class email. 

Why get your Office 365 licensing from CallTower? We handle the move of voice from our to Microsoft Teams and Native SfB with our Certified Engineers in Microsoft Voice networking and PSTN connectivity. CallTower can be your single point of contact for Office 365 and Voice, plus seamless license migration. 

 

 

WHY GET YOUR OFFICE 365 LICENSING FROM CALLTOWER?

Fully Managed Voice Migration to Teams 

CallTower’s Microsoft Certified Solution Architects Design your Teams Platform

Single Point of Contact for 24/7/365 US Based Support: Office 365, Exchange & Voice

Use CallTower Connect (Admin Portal)

Managed and Professional Services

CALLTOWER PROVIDES DESIGN AND MIGRATION SUPPORT?

Migration Active Directory (AD) 

Project Management

  • Email Management
  • SharePoint
  • OneDrive
  • Migrate from current MPN, Onsite Exchange, G Suite, IMAP, POP3, Zimbra, OpenXchange

Consolidation of multiple domains

  • Integration of existing AD
  • Configuration of Azure AD

Email domain

SUPPORT SERVICE LEVEL AGREEMENT

24/7/365 US-based support

Issue Priority CallTower Response Time Microsoft Response Time
Critical P1 15 Minutes 1 Hour
High P2 30 Minutes 4 Hours
Non-Critical P3 4 Hours No Commitment
Non-Critical P4 1 Business Day No Commitment

WHY BE A PART OF CALLTOWER’S MANAGED PARTNER NETWORK (MPN)?

 Email Domain With CallTower MPN Without
Design, training, and deployment assistance with Skype for Business w/ Teams Collaboration or Collaboration and Meetings Included CallTower Professional Services

Design, training, and deployment assistance with migration to Teams and CallTower Direct Routing

Included CallTower Professional Services

Single point of contact for Teams and Office 365 support. CallTower will work your issue to resolution

Included Engage Microsoft as necessary for support non-CallTower issues

24 x 7 U.S. Based Service Team with case management available via Self Service portal, Email, Chat, or Phone

Included Engage Microsoft as necessary for support of non-CallTower issues

Office 365 provisioning integration. Provision Direct Routing using CallTower Connect.

Included Not available

Single bill for all CallTower solutions, including Office 365 licenses

Included Not available

Manage Office 365 licensing through CallTower Connect

Included Not available