Zoom Phone.
CallTower’s Zoom phone empowers companies to make their #1 asset, people, connected, productive and happy by keeping information flowing across teams, time zones and projects, and giving team members the flexibility to work together from anywhere.
Capabilities
Modern Phone Solution
Full-featured Cloud PBX
Domestic & International PSTN, Seamless workflow with Zoom Meetings
Centralized Management
Single point of administration, call detail reporting, analytics & monitoring
Secure & Reliable
QoS delivered by an adaptive rate codec, End-to-end encryption (beta), globally distributed datacenters, secure HD voice
Robust Hardware Ecosystem
Broad set of hardware options from handsets to analog devices and infrastructure.
Modern Phone
Solution
Full-featured cloud PBX | Modernized, intuitive usability | Seamless workflow with Zoom Meetings | Domestic and international PSTN
Elevate Call to Meeting
Video Call
Call Flip move calls between devices
Dial by name directory
Call recording
Companion mode
Transfer Incoming Calls to Meetings
Exec/ admin line appearance + delegation
Move mobile app calls across Wifi/ data and carrier
Compliance features
Call Monitoring
SMS with business number
Set up work hours
Call masking / privacy
Call / meet from call history, VM, SMS, lines
Voice message transcribing
Shared voicemail
Zoom Phone Key Benefits
SECURE
- TLS 1.2 and AES 256-bit encryption for calling and management
- 99.999% SLA
- FedRAMP, SOC 2 Certified
- GDPR and HIPAA Compliant
SCALABLE
- Zoom Phone’s global footprint
- Included E911 and Nomadic E911
- Flexible options with 3rd-party carriers
EXTENDABLE
- Office 365 and Microsoft Teams integration
- Salesforce integration
- Zendesk integration
- ZVarious contact center integrations
SIMPLE
- Easy, familiar UI
- Intuitive management and monitoring
- Zero-touch provisioning
INNOVATIVE
- Broad hardware portfolio
- Hundreds of features, and growing
- Power user support with Power Pack
CallTower Connect simplifies the set-up and management of CallTower services like Microsoft Teams – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Microsoft Teams can be made without a call to support.
AWARDS
Learn more about the awards CallTower has received for its Native Microsoft Teams solutions