WHAT IS THE UC JOURNEY?
The UC Buyer’s Journey delivers an actionable plan to a daunting challenge. With the adoption of Unified Communications (UC) continues to accelerate as businesses of all sizes and in all industries recognize the value of bringing together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.
You are likely to encounter questions surrounding features, deployment options, and how to address the many business decisions that will impact the workforce. Having a comprehensive strategy is a portion of the formula for a successful UC Buyer’s Journey. But sometimes the greatest challenge is taking the first step.
UC JOURNEY PHASES:
IT and Business leaders should be united and working in a close, collaborative environment during the UC Journey discovery phase. This team will have to navigate a considerable number of complimentary and competing requirements, features, and deployment options to arrive at the ideal UC solution for the users. We have compiled a strategy for navigating the Discovery process.
Frost & Sullivan White Paper
The Benefits of Moving to the Cloud are Evident. But how to get there?
Connect Demo Guide
GCC High Environment with MS Teams Audio Conferencing
Technical Guide – Prepare your organization’s network for Microsoft Teams
Innovation is a Team Sport
What is xCaaS?
CallTower’s Guide to Microsoft Teams Direct Routing for GCC High
UCaaS In the Hybrid Workplace
One Stop Shop
Unified Communications are transforming the way work gets done. Business owners are diving into the requirements of their organization to determine whether an on-premise or cloud-based solution aligns best with a company’s overall short and long-term goals.
On – Premise vs Hosted Cloud. Which unified communications solution best fits your business?
3 considerations when buying unified communications products
Skype for Business. ROI Calculator
Blooms Today Success Story
Office/Microsoft 365 features and licensing
You’ve assessed your options and determined that your business will benefit from implementing a Unified Communications solutions. It’s time to initiate the partner selection process and investigate vendors. The importance of properly vetting vendors is critical. The vendor you choose will become a long-term business partner, adviser and advocate.
4 Ways a Stronger Network Can Improve Your Business
Solution Fits Your
6 Reasons to Choose a Cloud-Based UC Solution
13 key criteria for UC vendor selection
Microsoft Voice Solutions – eBook
Microsoft Teams Calling Plan Options
GCC High Case Study
Microsoft Teams Buyer’s Guide
Allen Press Case Study
As you begin any implementation process it is essential to have a solid plan with your hosted provider. Adding IP voice to your opens in a new windowUCaaS solution has a different technology focus. Organizations can face any number of complications during the implementation process. Embarking in a UC implementation without a process in place is too risky.
Exploring Microsoft Teams Coexistence Modes
CallTower’s Managed Partners Network
Controlling the Uncontrollable: 3 Ways to Prevent Internet Outages
9 criteria that are vital to a professional UCaaS Implementation
Microsoft Teams Implementation Guide
CT Cloud Voice Implementation Guide
Cisco HCS Implementation Guide
Microsoft GCC high Implementation: CMMC core & Teams Direct Routing
Many companies are already working hard to adapt or convert their existing communication systems to a unified platform. If you are looking to transition to a UCaaS system, you’re going to want to effectively navigate the twists and turns on the road ahead.
7 Microsoft Teams Tips: Get the Most Out of Collaboration
How UC Network Reliability Can Boost Your User Experience
Stay Safe: 6 Awesome Network Security Tools
3 Crucial Tips for Maximizing Your Video Webinar ROI
5 Pitfalls of adopting UCaaS you will want to avoid
UCaaS Hidden Costs and Gotchas