UC BUYER’S JOURNEY

Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and cost-effective manner.

Increasing your return on investment (ROI) is not the easiest task to accomplish, but having the right Unified Communications (UC) strategy to lean on can make it a little easier.

Technology has become such an essential part of our lives that it can be tough to imagine our lives without our cell phones and mobile devices.

Before the rise of internet communication in the form of Voice over Internet Protocol (VoIP), PBX systems were the height of business communication technology.

The way we work is changing – with offices around the globe, remote employees and work-from-home policies, it can be increasingly difficult to maintain solid collaboration.

With the proper technology and process strategies, all employees who are working from home can remain safe and healthy without seeing a dip in productivity. 

Should your business communication be an on-premises exchange or a cloud service? While other components of your organization might make a legacy system a better fit for you, cloud communication has the edge in several distinct areas.

Unified Communications as a service (UCaaS) adoption has dramatically increased within the past 5-years, and the market doesn’t look like it is slowing down.

Establishing systems and processes before you actually need them will allow you to answer questions from any employee who may show signs of concern.

Many organizations are deciding between on-premise or the cloud for Unified Communication solutions. Learn four reasons why some organizations are better suited for a UC solution based in the cloud.

Dial-up internet might be dead, but there’s is a good chance your internet connection isn’t as strong, fast, and reliable as it could be. When your business has a stronger network, it improves the productivity of your workplace.

Thanks to technological advancements, the number of people working from home has been rising steadily over the years.

We’ve compiled a list of questions that will help you determine what solution fits your organization best. This will only take you a few minutes ?

If you’re looking to increase efficiency and cut costs, you have to make the most of your IT administrative team.

The landscape of business is changing rapidly and businesses need the ability to communication from anywhere, at any time.

Microsoft has enabled presence for coexistence modes when those settings are used to specify collaborations for Microsoft Teams and Skype for Business end users.

CallTower has been a Microsoft Gold Partner for years, which allows customers to take advantage of a fully developed Managed Partner Network.

Internet downtime is causing significant damage to organizations across the country, impacting employee productivity, client communications and other critical functions.

Do you know all the Microsoft Teams tips available to upgrade your collaboration experience? You’d be surprised how much you can accomplish when you go beyond the basics with your unfied communication solution.

It is important to know that when it comes to investing in Unified Communications (UC), the user experience will be one of the main determining factors in whether the business fails or succeeds.

As news of major hacks and data breaches continues to fill the news on a daily basis, firms are looking for new ways to secure their networks.

Video webinars continue to gain momentum as a presentation tool. Webinars are especially effective when creating brand awareness, generating and increasing leads, or conducting corporate training; they can enable any business to attract a wide audience.