Webex Calling with Dedicated Instance
Enhanced Cisco Webex Calling experience for legacy systems.
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Cloud Calling
Contact Center
A DEDICATED CLOUD INSTANCE OPTION BASED ON THE UCM ARCHITECTURE –
CallTower’s global Dedicated Instance (DI) for Cisco Webex Calling is not a standalone offer but an extension of Webex Calling. DI takes advantage of Webex services to deliver an enhanced experience to customers who need to support older Cisco endpoints, local survivability solutions, or preserve integrations part of critical business workflows. DI supports the same worldwide enterprise-grade, feature-rich calling capabilities for customers who want to preserve their UCM experience.
WHY DEDICATED INSTANCE?
1
Moving calling to the cloud can be challenging for UCM customers
2
Cost and burden to replace older endpoints, rebuild complex dial plans and integrations, can be greater than any savings they can realize by moving to the cloud
3
With Dedicated Instance, Webex Calling provides UCM customers a non-disruptive, seamless migration path to the cloud
4
Webex Calling customers have flexibility to distribute users across multi-tenant and dedicated instance call control, and adjust them over time as needed to address their cloud calling business requirements
FLEXIBLE PATH TO THE CLOUD –
With Dedicated Instance, Webex Calling provides customers a non-disruptive, seamless migration path to the cloud. Webex Calling customers have flexibility to distribute users across multi-tenant and Dedicated Instance call control and adjust them over time as needed to address their cloud calling business requirements.
CallTower Connect simplifies the set-up and management of CallTower services like Cisco – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators will decrease as users gain access to a simplified panel where changes to Cisco can be made without a call to support.
DEVICES
CallTower is a leading provider of a wide range of high quality phones corded and wireless phones, sidecars, and conference phones to fit any size of organization’s needs. We offer various options that give you the best flexibility in the industry. Purchase, rent, or lease-to-own any device CallTower supports.