Billing Escalation Path.
For additional information regarding billing, please contact firstname.lastname@example.org
By sending an email to email@example.com, the team at CallTower will be able to better serve your billing issue by capturing the detail of your request, providing you with a case number for tracking, allowing us to provide a reasonable timetable for issue resolution and giving you an immediate response.
Our team is tasked with responding with an update on your issue every 48 hours. If you do not receive a timely response, we ask you to escalate to: