Lower Cost, More Flexibility
Overview
As businesses transition from traditional TDM-based phone systems to an all-IP environment, SIP trunking becomes the standard for voice and multimedia communications. This shift is essential as older phone systems reach end-of-life and require replacement.
CT Cloud SIP Features:
- Includes all inbound usage with 24 concurrent call paths (scalable).
- User-friendly web administration via CommPortal for managing SIP trunks, DIDs, call forwarding, and call screening.
- Packages include one local DID with features like 911, CNAM, directory listing, and one toll-free number.
Key Benefits
- Business Mobility and UC: Delivers unified communications to premises-based PBXs.
- Standards-Based Solution: Highly interoperable and proven.
- Cost Savings: Reduces costs for network operators and business customers.
- Resilient Services: Easy-to-manage communication services with global deployments.
Additional Features
- 911 Notifications: Notifies your organisation via phone and email when a 911 call is made.
- Phone System Colocation: Securely colocate your phone system in CallTower’s data centre for better voice quality and business continuity.
- Auto-Attendant & Voicemail Box: Cloud-based AA or VM ensures uninterrupted services during phone system or network failures.
- SIP Edge Router: Reserves bandwidth for voice to maintain call quality even during high bandwidth utilisation.
- Robo Call Blocking: Blocks illegal or unwanted telemarketing calls to protect employees and maintain service quality.
- SMS Text Messaging: Send and receive text messages via Windows PC or mobile devices (iOS or Android).
- Advanced Call Routing: Forward calls to emergency numbers, answering services, or cell phones during system failures.
- Call Screening Capability: Block private, unknown, or specific numbers using selective call rejection.
About CallTower
CallTower specialises in Unified Communications as a Service (UCaaS), Collaboration, and Contact Center as a Service (CCaaS). Their expertise in Conversational AI (CAI) technologies and managed services empowers businesses to connect, collaborate, and grow seamlessly.
Key Offerings:
- Streamlined workflows and optimised IT infrastructure.
- Proactive management and strategic guidance.
- Scalable solutions tailored to unique business needs.