CallTower’s Skype for Business customers will not be impacted by Microsoft’s decision to retire the solution, as their native Skype for Business is hosted on CallTower’s private cloud.
August 6, 2019
South Jordan, Utah and Boston, MA –– CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions today announced that they would continue to support its Native Skype for Business through 2025.
This announcement ensues Microsoft’s recent notification that Skype for Business Online will be retired as of July 31, 2021. CallTower’s Native Skype for Business customers will not be impacted by this Microsoft transition, as their customers are on CallTower’s global private cloud. This private cloud operates on Skype for Business Enterprise Server Edition rather than the Skype for Business Online Edition. CallTower is continuing to invest in Skype for Business Server Edition 2019 to better serve and connect customers.
Skype for Business Server Edition 2019 is the newest software for hosted solutions. Alongside dynamic new features like Cloud Voicemail, Call Data Connector and side-by-side migration, it will bring the optimization and quality improvements resultant of running Skype for Business in Microsoft’s cloud.
Skype for Business Enterprise Server Edition delivers both telephony and audio conferencing, allowing businesses to connect to external telephone services and make calls to any telephone user in the world via VoIP or landline. Enterprise Voice has full PBX call handling features which enable customers with the ability to make and answer calls, with additional features like call waiting, extension dialing, voicemail and auto attendant. Specifically, CallTower’s Native Skype for Business solution empowers organizations with crucial UCaaS integrations including contact center, CRM, CT Cloud Boost, UC Analytics, CT Cloud Unite, CT Cloud Analyze and workforce optimization.
“CallTower is invested in our Native Skype for Business as the proper UC solution for many of our customers, despite the changes and challenges faced by the Microsoft Teams transition,” says CallTower Chief Revenue Officer, William Rubio. “We want to enable our customers to connect – the best way to do that is to invest and upgrade to Skype for Business Server Edition 2019. Being one of the first hosting providers to launch a Native Skype for Business platform and Microsoft Teams Direct Routing, empowers customers to connect through our customizable cloud communication solutions. We enable our customers by delivering turnkey solutions that drive adoption while improving productivity and collaboration.”
CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® Unified Communications Manager, Native Skype for Business, Microsoft® Teams Direct Routing, CT Cloud, CT Cloud Boost, Office 365 and CT Cloud Meeting, powered by Zoom Video Communications for business customers.
CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform.
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