Our professional UCaaS and Collaboration Implementation Team has deployed thousands of users, enabling solutions around the corner and across the globe.


Professional Implementations

Count on a seamless implementation and setup of Hosted Unified Communications and Collaboration Solutions. Our professional experts have deployed thousands of users and will ensure your success with a personal, dedicated Project Manager.

Your Project Manager will navigate you through all phases of your implementation including porting, call flow set-up, device configuration, and training. They will offer you a clear understanding of the process so there is no confusion on duties and responsibilities.

Our Project Managers work quickly and efficiently. With an implementation schedule under the industry average, we will get you up and running in no time.

Putting the Pieces Together

There is a lot of moving pieces when it comes to implementing a robust unified communications solution. You need circuits, equipment, software setup and much more. Your Project Manager works closely with our internal Logistics and Telecom teams to make sure your organization is receiving all of the necessary equipment and that circuits are getting installed on time.

Escalation Paths:

1st Level

Your assigned Implementation Project Manager

2nd Level

Antoinette Rodriquez 
Manager of Implementation Services
Office: (801) 702-4017opens phone dialer 
Mobile: (801) 403-8690opens phone dialer 
Email: arodriquez@calltower.comcreate new email 

3rd Level

Brett Reese
Director of Client Services
Office: (801)702-4242
opens phone dialer
Mobile: (801)718-0722
opens phone dialer
Email: breese@calltower.comcreate new email

4th Level

Martin Call
Vice President, Customer Success and Services
Office: (801)934-3729
opens phone dialer
Mobile: (385) 484-9044
opens phone dialer
Email: mcall@calltower.comcreate new email

5th Level

Bret England
Office: (801)934-3736
opens phone dialer
Mobile: (408)893-9070
opens phone dialer
Email: bengland@calltower.comcreate new email