Our professional UCaaS and Collaboration Implementation Team has deployed thousands of users, enabling solutions around the corner and across the globe.


Professional Implementations

Count on a seamless implementation and setup of Hosted Unified Communications and Collaboration Solutions. Our professional experts have deployed thousands of users and will ensure your success with a personal, dedicated Project Manager.

Your Project Manager will navigate you through all phases of your implementation including porting, call flow set-up, device configuration, and training. They will offer you a clear understanding of the process so there is no confusion on duties and responsibilities.

Our Project Managers work quickly and efficiently. With an implementation schedule under the industry average, we will get you up and running in no time.

Putting the Pieces Together

There is a lot of moving pieces when it comes to implementing a robust unified communications solution. You need circuits, equipment, software setup and much more. Your Project Manager works closely with our internal Logistics and Telecom teams to make sure your organization is receiving all of the necessary equipment and that circuits are getting installed on time.

Escalation Paths:

1st Level

Your assigned Implementation Project Manager

2nd Level

Sandy Hepworth Small Business Implementations Manager Office: (801) 702-4071opens phone dialer  Mobile: (801) 891-7728opens phone dialer  Email: shepworth@calltower.comcreate new email  Antoinette Rodriquez Manager of Implementation Services Office: (801) 702-4017opens phone dialer Mobile: (801) 403-8690opens phone dialer Email: arodriquez@calltower.comcreate new email 

3rd Level

Brett Reese Director of Client Services Office: (801)702-4242 opens phone dialerMobile: (801)718-0722 opens phone dialerEmail: breese@calltower.comcreate new email

4th Level

Bret England CEO Office: (801)934-3736 opens phone dialerMobile: (408)893-9070 opens phone dialerEmail: bengland@calltower.comcreate new email