CT Cloud Analyze empowers customers to maximize the potential of any unified communications solution. CallTower’s CT Cloud Analyze hardware enables a full UC monitoring system to ensure your solutions are running smoothly.
Choose what CT Cloud Analyze hardware fits your business best
Bronze

Tests the quality of user connection back to CallTower
Uses simulated voice traffic to report on meaningful statistics for voice and video: packet loss, latency, jitter, and MOS score
Sets up easily – in most networks, it’s plug-in-and-play
Creates Dashboard with real time and historical data
Enables email alerting systems
Oversees multiple sensors and sites from a single LogOn
Silver

Adds additional interface for network troubleshooting (requires mirror or SPAN port on network switch)
Allows CT Support to gather troubleshooting data directly from user network, which helps minimize support time for local network or device issues
Can collect real time information for troubleshooting specific calls or devices, rather than monitoring the quality of connection between the user and CallTower
NOTE: CallTower recommends connecting this device and reconfiguring any customer network equipment in a maintenance window outside of normal business hours
Gold

Adds network tap to connect between a problematic device and the network
Allows gathering of troubleshooting data without mirror or SPAN capable switch, without network reconfiguration
Can collect real time information for troubleshooting specific calls or devices, rather than monitoring the quality of connection between the user and CallTower
NOTE: CallTower recommends connecting this device and reconfiguring any customer network equipment in a maintenance window outside of normal business hours