CallTower Advantage
CallTower is a leading provider of cloud-based Unified Communications, Collaboration, and Contact Center solutions, enabling seamless global communication for businesses since 2002.
Mission
To enable people to stay connected and get work done, transforming global communication through innovative solutions.
Industry-Leading Solutions
- Unified Communications:
- Microsoft Teams (Operator Connect, Direct Routing, GCC High Direct Routing).
- Cisco Webex Calling and CCP.
- Zoom (BYOC) and Zoom Phone.
- CT Voice.
- Contact Center:
- Five9.
- Genesys Contact Center.
- Webex Contact Center.
- Productivity:
- Office 365.
Professional, Managed, and Support Services
- Deployment and support for thousands of users.
- Seamless integration of Unified Communication and Contact Center solutions.
- Comprehensive system management for optimal performance.
- 24/7 customer assistance for efficient issue resolution.
Global Reach
- Operating in 85+ countries and 6,000 cities.
- 15 data centres supporting 750,000 global users.
CallTower Advantage
- Telecom Expertise:
- 20+ years of porting experience.
- Managing 500,000+ DIDs.
- Key Features:
- Domestic and international calling.
- DID routing, reporting tools, and daily CDRs.
- E911 provisioning and SIP trunk management.
- Analog device support (faxes, paging, security gates, etc.).
- Extensive Carrier Connections:
- 15+ voice carriers and 30+ internet peering partners.
- Direct Connectivity:
- Microsoft, Cisco, and Zoom.
Certifications and Achievements
- Certified SPLA Partner since 2008.
- Cloud Service Provider since 2014.
- Teams Direct Routing since 2018 (including GCC High in 2019).
- Operator Connect launched in 2021.
- Recognized as a Top 100 CSP Growth Partner for 5 consecutive years.
- Solutions Partner for Modern Work since 2022.
Cisco Partnership
- Cisco Premier Partner since 2002.
- Specializations:
- Hosted PBX UC.
- SIP Trunking.
- Geo-redundant, carrier-grade solutions.
- Cisco Webex Calling and Contact Center.
- Certifications:
- CCENT, CCNA/CCDA, CCDP/CCNP.
Conclusion
CallTower combines cutting-edge technology, global reach, and unmatched expertise to deliver precision-optimised communication solutions for businesses worldwide.