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UCaaS Solutions

Maximize your unified communications with our voice, contact centre productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact centre
Genesys Cloud
Webex Contact centre
Ascend Teams Contact Center
CT Contact centre
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CallTower Connect

A Revolutionary tool enabling users to easily personalise and control their CallTower Services

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Solutions centre

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill centre

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
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Partner programme

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Spam Blocking Powered by Mutare

Safeguard your enterprise voice channels with CallTower’s Spam Blocking powered by Mutare - a multi-layered, advanced security solution designed to defend against vishing, spoofing, robocalls, and other voice-based threats.
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Let's Connect
Let's Connect
Let's Connect
Spam Blocking Powered by Mutare

Protect Your Enterprise Voice Channels with Advanced Security

Voice-based threats like vishing, spoofing, robocalls, and AI-driven attacks are on the rise, posing significant risks to enterprises. CallTower’s Spam Blocking powered by Mutare is a robust, enterprise-class solution designed to protect your voice channel as critical infrastructure.

Spam Blocking Powered by Mutare

What is Spam Blocking Powered by Mutare?

Spam Blocking is a multi-layered, configurable call filtering and network security application that defends enterprise voice channels against unwanted and malicious calls. Operating at the network edge, Spam Blocking analyses incoming calls through advanced layers of protection, including:

Custom Rules

Matches calls against organisation-specific allow/block lists.

STIR/SHAKEN

Verifies caller ID authenticity using digital certificates.

Proprietary Dynamic Database

Checks calls against a global database of known spam and scam numbers.

Voice CAPTCHA

Challenges suspicious calls to ensure they are legitimate.

By stopping threats before they reach users, systems, or data, Spam Blocking ensures uninterrupted operations and enhanced security.

Key Features of Spam Blocking

Advanced Call Filtering

  • STIR/SHAKEN: Incorporates caller attestation data to enhance trust and detect spoofing.
  • Voice CAPTCHA: Adds an extra layer of vetting for ambiguous calls.
  • Custom Rules: Enables organisation-specific filtering preferences.
  • Proprietary Dynamic Database (PDD): Aggregates global intelligence to block known nuisance numbers.

centralised Management

Admin Dashboard

Provides a centralised view of voice traffic activity and filtering actions.

Control Panel

Centralizes configuration and management of all filtering layers.

Enhanced Reporting & Insights

Email Reports & Alerts

Delivers customizable reports and alerts for administrators.

Embedded CDR Reporting

Offers detailed, filterable call records for analysis.

Security Logging

Automatically extracts and delivers voice telemetry data to security platforms.

User-Friendly Features

Personal Blocklist

Allows individual users to apply personal call-blocking preferences.

Productivity Calculator

Estimates time savings and cost reduction achieved through eliminating unwanted inbound calls.

ROI of Spam Blocking

CallTower’s Spam Blocking powered by Mutare delivers a compelling return on investment by safeguarding enterprise voice channels against the growing tide of voice-based threats.

Key Benefits 

Minimized Disruptions

Proactively blocks malicious calls, ensuring operational continuity.

Enhanced Security

Proactively blocks malicious calls, ensuring operational continuity.

Increased Productivity

Reduces time wasted on unwanted calls.

Streamlined Management

Centralized controls save time and resources.

With its robust, multi-layered protection and user-friendly setup, CallTower’s Spam Blocking is not just a security measure – it’s a strategic investment in the resilience and efficiency of your organisation.

Why Choose CallTower’s Spam Blocking?

  • Enterprise-Class Protection: Designed to secure critical voice infrastructure.
  • Customizable Configurations: Tailored to meet your organisation’s unique needs.
  • Proven Technology: Powered by Mutare’s advanced call filtering and security solutions.
Spam Blocking Powered by Mutare
Spam Blocking Powered by Mutare

Spam Blocking Powered by Mutare

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