Empowering MSPs with CallTower’s Partner Program
Managed Service Providers (MSPs) play a vital role in delivering communication tools to businesses. However, as customer needs evolve, MSPs may require additional solutions to meet these demands. That’s where CallTower comes in.
As a leader in innovative communication solutions, CallTower empowers MSPs through our Partner Program, offering seamless access to a comprehensive suite of UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) solutions. This partnership helps MSPs:
- Expand their service portfolio.
- Strengthen customer relationships.
- Drive measurable business results.
Let’s explore how CallTower helped an insurance company transform its communication systems and achieve success.
Case Study: Transforming Communication for an Insurance Company
The Challenge
In 2024, an enterprise-sized insurance company using an on-premises Cisco Unified Communications Manager sought to transition to a cloud-based system. They needed a provider capable of facilitating this migration, and CallTower emerged as the top choice.
The Solution
Since the company was already using Cisco products, CallTower implemented:
- Cisco Webex Calling PSTN: To meet their cloud communication needs.
- Webex Contact Center PSTN: To enhance their contact centre operations.
Why CallTower?
- Certified Cisco Partner: CallTower’s established partnership with Cisco ensured a seamless transition.
- Cloud-Connected PSTN Services: CallTower’s unique offering improved reliability, performance, and customer experience.
The Results
- Improved Communication: The company experienced enhanced reliability and performance in their communication systems.
- Successful Porting: CallTower facilitated the porting of 100 phone numbers and provided direct inward dialling services.
- Increased Revenue: The transition to Cisco Webex Calling and Webex Contact Center generated $12,500 in monthly recurring revenue for the company.
Benefits for MSPs and Their Customers
This case study highlights the advantages of partnering with CallTower through the MSP Program. By selling CallTower’s solutions, MSPs can deliver exceptional value to their customers while enjoying unique benefits.
Why Partner with CallTower?
- Access to Certified Partnerships
- CallTower’s established relationships with industry leaders like Cisco and Microsoft ensure reliable solutions and expertise for your customers.
- Unique Offerings
- CallTower provides cloud-connected PSTN services, a feature that sets us apart from other providers and gives your business a competitive edge.
- Strong ROI for Customers
- CallTower’s solutions deliver measurable results, including increased reliability, performance, and customer satisfaction.
- Increased Revenue Potential
- Our solutions generate monthly recurring revenue for both your customers and your business, ensuring long-term financial growth.
Unlock New Opportunities with CallTower
By partnering with CallTower, MSPs can:
- Expand their portfolio with cutting-edge UCaaS and CCaaS solutions.
- Deliver exceptional communication tools to their customers.
- Drive revenue growth and business success.
Ready to elevate your MSP business? Join CallTower’s Partner Program today and transform the way you deliver communication solutions.
