CallTower delivers an International Integrated Office 365 Native Microsoft Teams experience
SMS Text
Contact centre
Devices
International
Emergency Alert
Attendant Console
CallTower has been voice enabling Microsoft solutions for years. As a Microsoft Modern Work and Solutions Partner providing cloud voice solutions, our monitoring and management services ensure the highest quality user experience. Globally, CallTower is one of few organisations certified to provide voice with Microsoft Teams.
Customers can leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System.
CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.
System Administrator Supervisor, Allen Press
International Microsoft Teams Phone System using Direct Routing provides a simple, global landline and mobile calling for Microsoft Office 365
CallTower’s Microsoft Teams solutions provide a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.
CallTower delivers a seamless suite of fully integrated UCaaS and CCaaS solutions that are easy to deploy, easy to use, and can support our customers’ transition to the cloud.
Send and receive SMS & MMS from Microsoft Teams with CT TEXT. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members.
InformaCast Fusion is a mass notification system that excels in the three most critical areas of delivering effective emergency messages: speed, reach and intrusiveness.
A powerful and highly intuitive telephone operator console solution that provides a range of intelligent reception features that enable fast and spotless call handling and distribution.
Multiple direct private connexions to Microsoft
CallTower’s network and platforms completely optimised for voice
Re-Route phone calls to other devices when Microsoft has an outage
Managed Direct Routing service through geo-redundant hosted SBC’s
Live training and 24/7/365 support
No networking or edge equipment needed
Global carrier connexions with 15+ voice carriers and 30+ Internet peering partner
Emergency services in 30+ Countries
SMS and CRM integration
Porting between customer’s PBX to Teams by CallTower
analogue device support – faxes, paging, door buzzers, security gates, credit card machines
More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way
From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.
Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionising enterprise call recording forever. Cloud-based recording allowed companies to decentralise operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.
CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.
Learn more about the awards CallTower has received for its Native Microsoft Teams solutions