CT Analyze

Real-Time Data Analytics: CT Analyze enables UC system monitoring to ensure your solutions are running smoothly.

CT Analyze empowers customers to maximise the potential of any unified communications solution. CallTower’s CT Analyze hardware enables a full UC monitoring system to ensure your solutions are running smoothly.

CT Analyze is a remote sensor, and it’s placed in the customer’s network where a phone or Softphone enabled computer would sit – this differentiates it from other monitoring devices which only test the router or internet connexion. The sensor connects to the network over Wifi or can be plugged directly into a switch port. Simulated voice traffic is sent to the sensor every 30 seconds and mirrored back to the monitoring server in CallTower’s data centre. This gives CT Analyze real-time and historical QOS data, available for the user in the dashboard. Alerts can be configured for any detected problems.

Choose what CT Analyze hardware fits your business best

Bronze

Tests the quality of user connexion back to CallTower
Uses simulated voice traffic to report on meaningful statistics for voice and video: packet loss, latency, jitter, and MOS score
Sets up easily – in most networks, it’s plug-in-and-play
Creates Dashboard with real time and historical data Enables email alerting systems
Oversees multiple sensors and sites from a single LogOn

Adds additional interface for network troubleshooting (requires mirror or SPAN port on network switch)
Allows CT Support to gather troubleshooting data directly from user network, which helps minimise support time for local network or device issues
Can collect real time information for troubleshooting specific calls or devices, rather than monitoring the quality of connexion between the user and CallTower
NOTE: CallTower recommends connecting this device and reconfiguring any customer network equipment in a maintenance window outside of normal business hours

Silver

Adds network tap to connect between a problematic device and the network
Allows gathering of troubleshooting data without mirror or SPAN capable switch, without network reconfiguration
Can collect real time information for troubleshooting specific calls or devices, rather than monitoring the quality of connexion between the user and CallTower
NOTE: CallTower recommends connecting this device and reconfiguring any customer network equipment in a maintenance window outside of normal business hours

Gold

Contact support@calltower.com to learn more.

CT Analyze

Real-Time Data Analytics: CT Analyze enables UC system monitoring to ensure your solutions are running smoothly.

Choose what CT Analyze hardware fits your business best

Bronze

Silver

Gold

UCaaS & PBX Solutions

Contact centre

Productivity Tools

Networking Solutions

Support & Training

Company

Headquarters: