Zoom Phone

CallTower’s Zoom phone empowers companies to make their #1 asset, people, connected, productive and happy by keeping information flowing across teams, time zones and projects, and giving team members the flexibility to work together from anywhere.

Zoom Phone: Enterprise Voice Made Simple

Experience powerful, cloud-based voice communications with seamless Zoom integration. Zoom Phone delivers enterprise-grade reliability, global coverage, and advanced features like voicemail transcription, call recording, and intelligent call routing—perfect for hybrid teams and growing businesses. Easily manage it all through a user-friendly portal and enjoy unmatched flexibility with BYOC options and multi-device access.

Capabilities

Modern Phone Solution
Full-featured Cloud PBX Domestic & International PSTN, Seamless workflow with Zoom Meetings

Centralized Management
Single point of administration, call detail reporting, analytics & monitoring

Secure & Reliable
QoS delivered by an adaptive rate codec, End-to-end encryption (beta), globally distributed datacenters, secure HD voice

Robust Hardware Ecosystem
Broad set of hardware options from handsets to analogue devices and infrastructure.

Modern Phone Solution

Full-featured cloud PBX
Modernized, intuitive usability
Seamless workflow with Zoom Meetings
Domestic and international PSTN

Elevate Call to Meeting

Transfer Incoming Calls to Meetings

SMS with business number

Video Call

Exec/admin line appearance + delegation

Set up work hours

Call Flip move calls between devices

Move mobile app calls across Wifi/ data and carrier

Call masking / privacy

Dial by name directory

Compliance features

Call / meet from call history, VM, SMS, lines

Call recording

Call Monitoring

Voice message transcribing

Companion mode

Shared voicemail

Secure

TLS 1.2 and AES 256-bit encryption for calling and management
99.999% SLA
FedRAMP, SOC 2 Certified
GDPR and HIPAA Compliant

Simple

Easy, familiar UI
Intuitive management and monitoring
Zero-touch provisioning

Scalable

Zoom Phone’s global footprint
Included E911 and Nomadic E911
Flexible options with 3rd-party carriers

Innovative

Broad hardware portfolio
Hundreds of features, and growing
Power user support with Power Pack

Extendable

Microsoft 365 and Microsoft Teams integration
Salesforce integration
Zendesk integration
Various contact centre integrations