Empowering VARs with CallTower’s Rebiller Program
Value-Added Resellers (VARs) play a critical role in delivering dependable communication solutions to organizations. However, gaps in their offerings can limit their ability to boost productivity and revenue for their customers. That’s where CallTower steps in.
By joining our Rebiller Program, VARs gain access to a comprehensive portfolio of UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) solutions. These tools are designed to elevate how your customers connect, collaborate, and achieve success.
Let’s explore how CallTower empowers VARs by looking at a real-world example of how we streamlined communication for an energy company.
Case Study: Transforming Communication for an Energy Company
The Challenge
A US-based energy and utility company with over 1,000 employees wanted to transition from Cisco to Microsoft Teams. However, they needed a provider who could:
- Accommodate the completion of their Genesys contract.
- Seamlessly integrate multiple systems.
The company was referred to CallTower for assistance in leveraging solutions that could meet their unique needs.
The Solution
CallTower addressed the company’s requirements by offering:
- CT SIP: Enabled the company to continue using Genesys while integrating seamlessly with Microsoft Teams.
- CT Fax: Enhanced their communication capabilities with additional features.
The Results
- Reliable UCaaS and CCaaS Solution: The integration of Microsoft Teams and CallTower’s CT Solutions provided a communication system perfectly tailored to the company’s needs.
- Exceptional Project Management: The company was thrilled with CallTower’s attention to detail, organization, and project management expertise.
- Future Flexibility: Once their Genesys contract expires, the company will have the option to:
- Renew their Genesys contract.
- Transition to another contact center solution, such as Five9 or CT Cloud Contact Center.
Enhanced Communication
The collaboration of Genesys and Microsoft Teams through CT SIP, along with additional CT Solutions, optimized the company’s internal and external communications.
Benefits for VARs and Their Customers
This case study highlights the advantages of selling CallTower’s solutions through the Rebiller Program. By partnering with CallTower, VARs can deliver exceptional value to their customers while enjoying unique benefits.
Why Partner with CallTower?
- Seamless Integration
- CallTower’s solutions ensure that your customers’ communication systems work smoothly together, optimizing communication and increasing productivity.
- Comprehensive Portfolio
- Access a wide range of CT Solutions to enhance your customers’ communication capabilities and give your business a competitive edge.
- Flexible Contact Center Options
- Offer your customers a variety of contact center solutions, including:
- Genesys
- Five9
- CT Cloud Contact Center
- Help your customers choose the solution that best fits their communication needs.
- Offer your customers a variety of contact center solutions, including:
- Competitive Advantage
- CallTower’s innovative solutions and expertise give both you and your customers a significant edge in the market.
Unlock New Opportunities with CallTower
By partnering with CallTower through the Rebiller Program, VARs can:
- Expand their portfolio with cutting-edge UCaaS and CCaaS solutions.
- Deliver seamless communication tools to their customers.
- Drive productivity, customer satisfaction, and revenue growth.
Ready to elevate your offerings? Join CallTower’s Rebiller Program today and transform the way you deliver communication solutions.