Voice Enabling MS Teams

What is Voice-Enabled Microsoft Teams? Voice-enabling Microsoft Teams integrates high-quality phone capabilities directly into your Microsoft Teams environment. It transforms Teams from a chat and meeting tool into a full communication powerhouse, connecting […]
Genesys Cloud CX & CallTower

Transforming Customer Experience CallTower and Genesys have partnered to deliver state-of-the-art contact centre solutions. With CallTower’s acquisition of Inoria, a leader in customer experience consulting, this collaboration leverages Genesys’ advanced […]
Why Companies Choose Genesys Cloud

Discover the five reasons why Genesys Cloud Contact Center platform stands out from the competition. Introduction Why do so many leading businesses worldwide choose the Genesys Cloud™ platform to enhance customer experience […]