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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Microsoft Teams Premium: Evolving Collaboration and Productivity

Microsoft Teams Premium elevates the standard Teams experience with advanced features designed for agile, forward-thinking businesses. It redefines collaboration and productivity by offering:

  • Top-tier security.
  • Innovative tools.
  • Actionable insights.

This upgrade is a game-changer for teams aiming to work smarter, not harder.


What Is Microsoft Teams Premium?

Microsoft Teams Premium is a feature-rich version of Teams, designed to address common business challenges. It expands on the standard Teams licence by:

  • Simplifying workflows.
  • Safeguarding sensitive communications.
  • Delivering a secure, customised, and seamless collaboration experience.

Exclusive Features

1. Advanced Collaboration Tools

  • Admin Insights: Monitor unused teams and external collaborations to optimise efforts.
  • Focus Tools: Block incoming chats to prioritise critical tasks.

2. Advanced Meeting Protections

  • Security Features:
    • End-to-end encryption.
    • Watermarked content.
    • Permissions for recording and transcribing.
  • Privacy Controls: Restrict sharing of private content for peace of mind.

3. Intelligent Meeting Recap

  • AI-Driven Features:
    • Autogenerated chapters and speaker timelines.
    • AI-generated notes and multilingual support.
  • Enhanced Communication: Greater clarity for PSTN, peer-to-peer, and group VoIP calls.

4. Advanced Virtual Appointments

  • Upgraded Features:
    • SMS notifications and appointment analytics.
    • Customizable lobby waiting rooms.
    • Scheduled and on-demand viewing options.
  • Future Enhancements: Post-appointment follow-up features to improve customer service.

5. Queues App

  • Efficient Management:
    • Real-time and historical data on call queues and auto-attendants.
    • Streamlined workflows to empower teams.

6. Live Translated Captions

  • Breaking Language Barriers:
    • Participants can view live translated captions in their preferred language.
    • Supports multiple languages like English, Spanish, French, and more.

7. Custom Meeting Templates & Branding

  • Personalized Meetings:
    • Add branded elements like logos and images.
    • Automate settings to save time.
  • Professionalism: Elevate internal and external communications with consistent branding.

Why Choose Microsoft Teams Premium?

Microsoft Teams Premium is tailored for dynamic businesses that value:

  • Seamless collaboration.
  • Heightened productivity.
  • Advanced security measures.

Teams Premium Key Benefits:

  • Promotes inclusivity with live translated captions.
  • Enhances customer interactions with advanced virtual appointment tools.
  • Streamlines workflows with the Queues app.
  • Elevates professionalism with branded meeting templates.
Microsoft Teams Premium Overview
Microsoft Teams Premium Overview

Microsoft Teams Premium: Evolving Collaboration and Productivity