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UCaaS Solutions

Maximize your unified communications with our voice, contact centre productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact centre
Genesys Cloud
Webex Contact centre
Ascend Teams Contact Center
CT Contact centre
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CallTower Connect

A Revolutionary tool enabling users to easily personalise and control their CallTower Services

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Solutions centre

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill centre

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
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Partner programme

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Microsoft Teams Premium

Revolutionize Collaboration. Elevate Meeting Experiences. Empower Your Team.
Let's Connect
Teams

Enterprise-Grade Services

Step up your collaboration game with Microsoft Teams Premium—a top-tier solution designed to enhance virtual meetings, boost productivity, and deliver advanced security. Whether you’re part of a small business or a large enterprise, Premium offers the tools you need to stay ahead in today’s competitive landscape.

Teams Premium

Enhanced Meeting Experiences

Transform the way you connect with colleagues, clients, and stakeholders. Microsoft Teams Premium offers advanced meeting capabilities, such as AI-powered live translations, personalised meeting branding, and intelligent recap summaries. Create professional and impactful experiences for every interaction, big or small.

Advanced Security Features

Protecting sensitive company data is more critical than ever. With Premium, you unlock cutting-edge security features like end-to-end encryption, watermarking, and advanced meeting access controls. Feel confident that your communication and collaboration remain secure and compliant at all times.

Customization Options for Your Business

Every organisation is unique, and your tools should reflect that. Microsoft Teams Premium enables you to tailor meeting templates, seating arrangements, and webinar branding to fit your exact needs. From internal brainstorming to customer-facing webinars, you’ll have complete control over how your meetings look and feel.

AI That Works for You

Leverage the power of artificial intelligence to maximise productivity. With features like intelligent speaker recognition and automatic meeting draughts, Premium minimises manual work and allows your team to focus on what really matters.

Key Benefits

Deliver polished, professional meetings with custom branding and templates.

Elevate your security protocols with robust data protection features.

Save time with AI-powered functionalities, such as smart recaps and speaker analysis.

Stand out in the marketplace by creating an unparalleled collaboration experience.

Get Started

Upgrade your Microsoft Teams experience today with Premium! Empower your team, secure your data, and revolutionise how you collaborate.

Want to know more? Contact us now to explore everything Microsoft Teams Premium has to offer.
Your next level of productivity begins here.

Microsoft Teams
Microsoft Teams

Microsoft Teams Premium

Quick Links MS Teams Webex Zoom