Learn More

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

Learn More

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

Learn More

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

Learn More

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

Learn More

MS Teams for GCC High Implementation Guide

Microsoft GCC High Implementation: CMMC Core & Teams Direct Routing


Microsoft GCC High Implementation and CMMC Core Enablement

  • Focus on Breach Detection:
    Conquest Cyber integrates Microsoft’s security stack to detect malicious activities and potential breaches.
  • Microsoft 365 GCC High Value:
    • Meets compliance requirements for FedRAMP High and NIST 800-53.
    • Supports US DoD Cloud Computing Security Requirements Guide for Level 5 Impact.

Capabilities

  • Map Microsoft security and compliance controls to CMMC/171.
  • Provide cloud and security expertise to augment staff capabilities.
  • Offer admin and end-user training.
  • Help meet compliance with NIST SP 800-171, DFARS, and CMMC Level 3 or higher.
  • Develop a proof of concept (POC) for secure Office 365 access in GCC High.

GCC High Environment with Microsoft Teams Audio Conferencing and PSTN

  • CallTower’s Unique Offering:
    CallTower is the only voice provider delivering Direct Routing in GCC High to support Microsoft 365 GCC High for government contractors.
  • Key Benefits of GCC High:
    • Customer content is separated from commercial Office 365 environments.
    • Support provided by screened Microsoft staff with temporary access.
    • Data stored within the US.
    • Compliance with FedRAMP High and DoD Cloud Computing Security Requirements Guide (SRG) for Impact Level 5 (L5).

Collaboration Hub within GCC High

  • Microsoft Teams serves as the primary collaboration tool.
  • Recent updates have improved productivity and functionality to align with the commercial version.
  • Teams Direct Routing from CallTower adds voice and audio conferencing capabilities.

Improve Office 365 GCC High with CallTower

  • Unique Features:
    • Enables Microsoft Teams Direct Routing voice capabilities.
    • Provides a voice-optimised network with 24/7/365 monitoring.
    • Offers redundant connexions and global SIP Trunking for maximum uptime.

About CallTower

  • Founded in 2002, CallTower is a leading provider of cloud communication solutions.
  • Offers integrated solutions like:
    • Operator Connect for Microsoft Teams.
    • MS Teams Direct Routing and GCC High Teams Direct Routing.
    • Cisco Webex Calling, Zoom Phone, and more.
  • Focuses on innovation with AI technology, contact centre solutions, and one-click failover.
GCCH-implementation
GCCH-implementation

MS Teams for GCC High Implementation Guide