CallTower Connect: Control Your CallTower Services
CallTower Connect is a unified portal application designed to simplify the setup and management of CallTower solutions, offering seamless control over various communication tools.
Key Features
Unified Management
- Manage multiple services from a single portal, including:
- Cisco Cloud Calling
- Webex Calling
- Microsoft Teams
- CT Cloud Voice
- CT Cloud SIP
- Email and Conferencing solutions
Ease of Use
- For Corporate Administrators:
- Reduced workload with a simplified interface for user management.
- For Users:
- Access to:
- Corporate directory
- Password management
- Voicemail profile personalization
- Call forwarding
- Speed dial button assignments
- Downloads
- Access to:
Mobile App
- CallTower Connect User Mobile:
- Free app available on Apple and Google app stores for on-the-go management.
Advanced Functionalities
UC Analytics
- Granular reporting on:
- IM/Presence activity
- Meeting types
- Customizable and schedulable reports
MACD (Move, Add, Change, Delete)
- Administrators can manage hosted services like:
- Cisco
- Audio Conferencing
- Microsoft products (Teams, Skype for Business, Exchange, SharePoint, Contact Center)
Active Directory (AD) Sync
- Synchronize multiple AD servers across locations and server forests.
- Supports “one-to-many” relationships for companies with multiple locations.
Password Sync
- Synchronize local Active Directory passwords with CallTower products like:
- CallTower Connect
- Skype for Business
- Jabber
- Office 365
Hunt Groups
- Distribute calls from a single number to multiple phone lines.
Auto Attendants
- Route incoming calls to extensions, landlines, mobile phones, VoIP devices, or recordings without human intervention.
Solutions Center
- Access helpful tips, articles, and self-help instructions at www.uc.solutions.
- Fastest way to resolve common issues and maximize CallTower services.
Conclusion
CallTower Connect empowers businesses with a unified, user-friendly platform for managing communication tools, reducing administrative workload, and enhancing user experience.
