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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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CallTower UCaaS Solutions

Enterprise Unified Communications. Fully Managed. Global. 

Since 2002, CallTower has delivered enterprise‑grade UCaaS—uniting voice, collaboration, messaging, and mobility under one provider, one invoice, and one support team. 

Industry Recognition 

UCaaS Leader, Trusted Globally 

  • #1 on the 2025 Frost & Sullivan North American UCaaS Radar (6 years) 
  • G2 Market Leader 
  • Cloud UC Company of the Year (International Elite 100) 
  • Channel Futures MSP 501 

At a Glance 

  • Voice coverage in 80+ countries 
  • Emergency services in 30+ countries 
  • 15 geo‑redundant data centres 
  • 24/7/365 live support 
  • 4 UCaaS platforms 
  • 1 invoice. 1 support team. 
  • Founded 2002 

UCaaS Platforms 

Choose the platform. Keep one provider. 

Microsoft Teams 

  • Operator Connect, Direct Routing, Calling Plans 
  • GCC High available 
  • Copilot & Teams Premium integrations 

Cisco Webex 

  • Webex Calling, Webex Go, Dedicated Instance 
  • Secure global voice & analytics 

Zoom 

  • Zoom Phone & BYOB 
  • Enterprise voice, devices, and integrations 

CT Cloud Voice 

  • Proprietary CallTower platform 
  • Global VoIP for office, remote, and hybrid teams 

What’s Included 

Everything you need—fully managed 

Global Voice 

  • Local numbers worldwide 
  • Dynamic E911 
  • Carrier‑grade infrastructure 

Communications & Integrations 

  • Voice, meetings, messaging, mobility 
  • SMS/MMS & WhatsApp 
  • Call recording & analytics 
  • CRM integrations & fax support 

Mobility & Devices 

  • Teams Mobile (eSIM) 
  • Webex Go 
  • Zero‑touch device provisioning 

Business Continuity 

  • One‑click Teams failover 
  • Call rerouting & disaster recovery 
  • Resilient SIP trunking 

Fully Managed Experience 

From deployment to daytoday support 

Implementation 

  • Porting & provisioning 
  • Call flow design 
  • White‑glove onboarding 
  • Dedicated project management 

Support 

  • 24/7/365 live support 
  • Dedicated Client Success Manager 
  • Training, documentation & webinars 

Business Benefits 

  • Secure, scalable, enterprise‑ready 
  • OPEX‑friendly, no capital investment 
  • Faster deployments, simpler management 
  • Global visibility & centralised control 
  • Built for multi‑location organisations 
  • Seamless path to CX, Contact Center & AI 
UCaaS Solutions One Sheet
UCaaS Solutions One Sheet

CallTower UCaaS Solutions