maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s contact centre and customer experience (CX) solutions make it easy to make powerful connexions and deliver results
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Consulting and professional services powered by Inoria, now a CallTower Company
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
SupportWe have a dedicated 24x7x365 customer service team that is trained to help you
Network StatusView the Network Status for live updates on system performance and service status.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Sales Escalation PathsCheck out our Sales Escalation Path for swift resolution of urgent or high-priority inquiries.
Client Success Escalation PathsAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
AI is revolutionising customer experience by streamlining operations, personalising interactions, and driving efficiency in today’s fast-paced digital landscape.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
Offering comprehensive consulting and professional services, Inoria serves as a turnkey partner to optimise and elevate all aspects of contact centre operations.
CallTower ConnectA revolutionary tool enabling users to easily personalise and control their CallTower services
We have a dedicated 24x7x365 customer service team that is trained to help you
Sales Escalation PathsCheck out our Sales Escalation Path for swift resolution of urgent or high-priority inquiries.
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
ImplementationsExplore the Implementations for a detailed guide to efficiently deploy and optimise our solutions.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Network StatusView the Network Status for live updates on system performance and service status.
Sales Escalation PathNavigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.
Solutions centreDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud solutions, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.
CT Voice is a powerful UC application that enables carriers to extend their business telephony services directly to an end user’s laptop, desktop or portable device or handset. These endpoints present the actual calling features, dial plans and outgoing caller ID of the twinned office phone.
Ideal for remote workers and mobile workers who are increasingly bringing their own devices (BYOD).
CT SIP Trunks provide one concurrent call and includes inbound usage. With features such as 911, directory listing and caller name. Our SIP DID Packages combine the most popular SIP features and provide concurrent calls equal to twice the number of DIDs.
CT Unite provides integration to an unprecedented range of business and contact-orientated applications, offering a standard set of features with a huge range of popular cross-vertical and vertical-specific applications.
CT Contact Center empowers customers with a full-featured, powerful and complete end-to-end cloud contact centre solution. Customers can expect their calls to be answered quickly and their issues to be resolved promptly. Whether your contact centre has a few or even hundreds of agents, meeting this demand requires specialised software.
CT Boost brings results by connecting data centres directly to the domestic network backbone and POPs of carriers. Customer traffic hops on this advanced network at the closest POP, delivering a fully redundant architecture. This connexion makes the solution among the most easily implemented and provides top-tier internet performance and uptime.
UC Compliance
More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way.
Enterprise Call Recording
From te largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.
Our award-winning CT Cloud Recording platform was the very first cloud-native solution, revolutionising enterprise call recording forever. Cloud-based recording allowed companies to decentralise operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.