
CallTower CRO William Rubio named Innovator Pioneering the Future of Connectivity by The Leaders Globe
William Rubio lauded in TLG’s “The 10 Most Admired Leaders to Watch in 2021” Issue April 22, 2021 SALT LAKE CITY, BOSTON, CHICAGO, MIAMI –
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CallTower/s Contact Center and customer experience (CX) solutions make it easy to make powerful connexions and deliver results.
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Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced supporrt for your unique needs.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
SupportWe have a dedicated 24/7/365 customer service team that is trained to help you
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Sales Escalation PathCheck out our Sales Escalation Path for swift resolution of urgent or high-priority inquiries.
Network StatusView the Network Status for live updates on system performance and service status.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
FAQsBrowse the FAQ webpage for quick answers to common questions about our products and services.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Services Level AgreementComprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
Privacy Policy and NoticeReview the information on how we safeguard your personal data, ensuring transparency in our services.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP ProgramCallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced supporrt for your unique needs.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
SupportWe have a dedicated 24/7/365 customer service team that is trained to help you
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Sales Escalation PathCheck out our Sales Escalation Path for swift resolution of urgent or high-priority inquiries.
Network StatusView the Network Status for live updates on system performance and service status.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
FAQsBrowse the FAQ webpage for quick answers to common questions about our products and services.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Services Level AgreementComprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
Privacy Policy and NoticeReview the information on how we safeguard your personal data, ensuring transparency in our services.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP ProgramCallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

William Rubio lauded in TLG’s “The 10 Most Admired Leaders to Watch in 2021” Issue April 22, 2021 SALT LAKE CITY, BOSTON, CHICAGO, MIAMI –

CallTower Awarded 2021 Voice Technology Excellence Honor for Native Teams Direct Routing Solution by CUSTOMER Magazine April 13, 2021 South Jordan, UT— CallTower announced today

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Celebrating CallTower’s Native Microsoft Teams Direct Routing Solution gets Recognized for Industry Innovation March 10, 2021 South Jordan, UT— CallTower announced today that TMC, a global, integrated media company,

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CallTower recognised as top reseller of Five9 cloud contact centre software in the United States in 2020 September 25, 2020 Five9, the leading provider of

Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services August 19, 2020 CallTower has been named as one of the

CallTower Recognized for Industry Innovation for their Microsoft Teams Direct Routing Solution March 13, 2020 South Jordan, UT — CallTower announced today that TMC, a global, integrated media company, has named CallTower’s Microsoft Teams Direct Routing solution a recipient of a 2020 INTERNET


CallTower honoured with 2019 Technology Elite Award for their sustained excellence and exhibiting long-term dedication and commitment to the development and advancements in UCaaS Solution

CallTower was named one of the 30 Hottest Tech Companies to Watch 2019 based on its tech know-how, highly skilled employees, openness to innovation, ability

The Channel Partners programme recognised CallTower with the Next-Gen Solution Provider Award for their leadership in creating business value for customers with their vision, innovation,