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CallTower Wins 2022 BIG Innovation Award

CallTower’s Microsoft Teams Direct Routing for GCC High recognised for communication innovation

SALT LAKE CITY, UT, BOSTON, MA, CHICAGO, IL – January 18, 2022 – CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions today announced it has been named a winner in the 2022 BIG Innovation Awards presented by the Business Intelligence Group.

2022 BIG Innovation Award

CallTower combines powerful voice enabled Unified Communications as a Service (UCaaS) solutions with Contact centre as a Service (CCaaS) solutions, productivity tools and network support to unleash the full power of a modern and enterprise-grade turnkey solution. CallTower was the first UCaaS solution provider to offer an integrated Native Office 365 Microsoft Teams solution, eliminating the need to sift through unnecessary emails and enhancing productivity.

“We are honoured to receive this coveted award from Business Intelligence Group for our Microsoft Teams Direct Routing for GCC High,” added CallTower Chief Revenue Officer William Rubio. “With CallTower, organisations eliminate the need for a separate phone application by leveraging Microsoft 365 GCC High environments to add voice and audio conferencing to their systems with Microsoft Teams Direct Routing.”

“Innovation is driving growth in the global economy,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honouring CallTower as they are one of the organisations leading this charge and helping humanity progress.

organisations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.


About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognising true talent and superior performance in the business world. Unlike other industry award programmes, these programmes are judged by business executives having experience and knowledge. The organisation’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

About CallTower
Since its inception in 2002, CallTower has evolved into a leading international leading cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organisations in over 100 countries and 6,000 cities globally with local calling. CallTower provides, integrates and supports industry-leading solutions, including Native Microsoft® Teams Direct Routing, Microsoft® Operator Connect, Office 365, GCC High Teams Direct Routing, Cisco® Webex Calling, UCM, HCS, Webex Collab Suite, CT Cloud UC, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact centre options, including Five9 for business customers.


For more information, please contact marketing@calltower.com

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