Unlock the Secrets to a Successful Cloud Migration
Overview
Migrating to the cloud can be complex and overwhelming, especially with large amounts of data or intricate systems. The “Crawl, Walk, Run, Fly” approach simplifies the process by breaking it into manageable steps, ensuring a smooth and successful transition.
CallTower’s Global Enterprise Voice Solutions
- Global Reach: Connectivity to over 6,000 cities and 85 countries via 15 geo-redundant data centers (Chicago, Salt Lake, Dallas, Los Angeles, Virginia, Atlanta, London, Frankfurt, Hong Kong, Sydney).
- Seamless Communication: Connect with anyone, anywhere, using a single, dedicated geographic number.
- Platforms Supported: Microsoft Teams, Webex Calling, and Zoom.
CallTower Advantage
- Global Hybrid Environments: Integration with Microsoft Teams, Webex, and Zoom, including contact center solutions.
- White-Glove Implementation: Gradual migration to ensure adoption.
- Scalable, Flexible, and Customizable Solutions: Tailored to meet unique business needs.
The “Crawl, Walk, Run, Fly” Migration Approach
1. Crawl
- Focus: Understanding the current system and gathering detailed information.
- Key Steps:
- Transition from analog SIP to CallTower’s platform.
- Integration with CallTower Connect.
- Avoid PSTN touchpoints to eliminate usage costs.
- Review premise-based PBX systems (Avaya, Mitel, Cisco) and cloud-based solutions (Teams, Zoom, Webex).
2. Walk
- Focus: Customizing the migration process to meet organizational needs.
- Key Steps:
- Tailor integration by location, department, subsidiary, or individual user.
- Address unique communication workflows and preferences.
- Ensure seamless transitions with minimal disruptions.
3. Run
- Focus: Completing the migration and shutting down legacy systems.
- Key Steps:
- Disconnect existing hardware and service subscriptions.
- Develop a detailed migration plan with timelines and resources.
- Train and support team members on the new platform.
- Collaborate with stakeholders and vendors to address challenges.
4. Fly
- Focus: Optimizing and scaling the new system.
- Key Steps:
- Implement emergency notification systems and dynamic E911.
- Scale contact center and CRM integrations.
- Ensure compliance with call recording regulations.
- Enable one-click failover for uninterrupted service.
- Integrate analog devices (pagers, door buzzers, credit card machines) and SMS/MMS texting.
Why Choose CallTower for Cloud Migration?
- Provisioning Portal: CallTower Connect with 25+ APIs for seamless management.
- Global Voice Solutions: Cost-effective, convenient, and reliable communication across borders.
- Expert Support: Dedicated professionals to maximize the potential of your global voice solution.
Key Business Integrations
- Emergency Notifications
- Dynamic E911
- Contact Center
- Advanced CRM with CT Cloud Unite
- Compliance Call Recording
- One-Click Failover
- Analog Devices (Pagers, Door Buzzers, Credit Card Machines)
- SMS/MMS Texting
Benefits of the “Crawl, Walk, Run, Fly” Approach
- Acknowledges the complexity of migration and breaks it into manageable steps.
- Allows for careful planning, execution, and flexibility.
- Ensures minimal disruptions and maximizes innovation opportunities.
Are you ready to take the first steps in migrating to the cloud? With CallTower, you can simplify the process and unlock the full potential of your enterprise voice solutions.