Skype for Business.

CallTower’s native Skype for Business offering streamlines interaction with employees and customers across the globe and consolidates business communication tools into a single, easy-to-use application.

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DYNAMIC AND FLEXIBLE COMMUNICATION SOLUTIONS

With Skype for Business, Microsoft integrates telephone-based tasks such as phone calls, voicemail and conferencing with computer-based tasks such as documentation, spreadsheets, instant messaging, email and calendars. It’s streamlined and highly scalable.

CallTower’s hosted Skype for Business solution is native in our private cloud. CallTower’s Native Skype for Business offering includes features not available with Office 365, including: CRM/Contact Center/UCaaS Interoperability, Device Management, DID Porting and 24/7/365 support. It also includes key integrations with Contact Center, CRM, UC Analytics, CT Cloud Boost’s Internet Optimization System and much more.

IM & PRESENCE

View availability status, chat and share files

VIDEO CONFERENCING

Collaborate face-to-face

WEB MEETINGS

Share applications with multiple participants

TELEPHONY

Host calls with our integrated high-quality audio

MOBILITY

goes where you go anywhere, any device, any network

CallTower is radically different from the mass of Broadsoft based quotes we received. No other carrier out there are providing native integrations with Microsoft the way CallTower does.

Christine Cahill

Telecom Project Coordinator, Land Home Financial

[The] real value is the simplicity of CallTower’s solution and how easily the integration works into Office 365.

Frederick Noel

IT Project Delivery Manager, Syska Hennessy

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THE CALLTOWER ADVANTAGE –

CRM, Contact Center & UCaaS Interoperability Integration

Device Management & Support

Faxing, Credit Card Machines

Paging, Door Buzzers, Overhead Paging

Receptionist Console

Project Managed DID Porting

24/7/365 Support

CallTower Connect

CallTower Connect simplifies the set-up and management of CallTower services like Skype for Business – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Skype for Business can be made without a call to support.

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DEVICES

CallTower’s Microsoft Teams Direct Routing solution provides a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices. View Supported Devices

RELEVANT LINKS –

Case Study – Pepper Construction

Case Study – Lending Tree

Case Study – Syska Hennessy

Future of Skype for Business

On Demand Webinar – Microsoft Communication Solutions Crash Course

What is Skype for Business Server 2019 Edition?

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