DYNAMIC AND FLEXIBLE COMMUNICATION SOLUTIONS
With Skype for Business, Microsoft integrates telephone-based tasks such as phone calls, voicemail and conferencing with computer-based tasks such as documentation, spreadsheets, instant messaging, email and calendars. It’s streamlined and highly scalable.
CallTower’s hosted Skype for Business solution is native in our private cloud. CallTower’s Native Skype for Business offering includes features not available with Office 365, including: CRM/Contact Center/UCaaS Interoperability, Device Management, DID Porting and 24/7/365 support. It also includes key integrations with Contact Center, CRM, UC Analytics, CT Cloud Boost’s Internet Optimization System and much more.
IM & PRESENCE
View availability status, chat and share files
Share applications with multiple participants
Host calls with our integrated high-quality audio
goes where you go anywhere, any device, any network
THE CALLTOWER ADVANTAGE –
CRM, Contact Center & UCaaS Interoperability Integration
Device Management & Support
Faxing, Credit Card Machines
Paging, Door Buzzers, Overhead Paging
Project Managed DID Porting
CallTower Connect simplifies the set-up and management of CallTower services like Skype for Business – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Skype for Business can be made without a call to support.
CallTower’s Microsoft Teams Direct Routing solution provides a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.
RELEVANT LINKS –
Case Study – Pepper Construction
Case Study – Lending Tree
Case Study – Syska Hennessy
Future of Skype for Business
On Demand Webinar – Microsoft Communication Solutions Crash Course
What is Skype for Business Server 2019 Edition?