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Microsoft Teams Verticals

The benefits of Microsoft Teams for Education, Healthcare, Government and Non-Profit organizations

Focus on four areas to unlock value

Successful organizations make the most of their transformation journey by focusing on empowering people to achieve more with the right technology.

Vision and strategy

Defining a clear vision and strategy is key to developing a strong roadmap to help move organizations forward.


Creating a unified and elastic culture that invites diversity allows for change to be positively accepted.

Unique potential

Amplifying your organization’s unique potential transforms what you currently have to what you can become.


Developing your organization’s capabilities continuously enables you to improve productivity and efficiency.


The way we work and live has changed. Read this e-book to learn what digital trends can help you maintain business continuity by enabling teams to work anywhere as you rapidly adjust in the face of a crisis.












Microsoft Teams helps keep school staff and students running efficiently and addresses unexpected situations with confidence.

With the onset of the COVID-19 pandemic, the usage of Microsoft Teams exploded among workplace users. And while watching that phenomenon occur, another big Teams expansion occurred for educational users, with over 100 million students now using the collaboration tool.

As face-to-face learning was forced into hibernation, the shift to online schooling resulted in a surge of users for Microsoft Teams. Around seven million students and teachers used the platform at the beginning of the 2019-2020 school year; this figure expanded to 30 million by September 2020.

Microsoft understandably sees the great market potential of the education sector. Last month, they announced the milestone passing of 200 million users of Microsoft Education products, including teachers, students, and faculty leaders.


Poly Grant Assistance Program (PGAP)

Poly offers a wide array of free grant services for K-12 and Higher Education. The PGAP team connects you to resources specifically to meet the needs of your organization. Poly’s network of experts are here to help you through the grant process—from grant identification and application to post-award administrative support.

Contact us at for more information

Microsoft Teams Capabilities and Features:

Schedule meetings using synced calendars, or a meet now feature

Store documents within a cloud-enabled repository using Files section or channel tabs

Participate in instant, open-channel communication

Channel tabs for everyone to stay on the same page

Create and co-author documents, spreadsheets, presentations and more in the cloud with Office 365

Help securely collaborate with each other on multiple projects from within a single environment



Facilitate creativity, faster working, and smarter working within and outside the walls of the work environment.

Microsoft Teams has the ability to integrate with other solutions that are available from Microsoft, in addition to solutions and applications from third-party vendors. Everything that Microsoft Teams can deliver will be delivered in a safe and secure manner, and the security of this solution can lead to improvements in overall system performance.

Employees want to be able to communicate and collaborate in a manner that is effective, efficient, and simple. Microsoft Teams will give your employees all the tools they need to communicate and collaborate, regardless of where they are or what devices they are using.

When Microsoft Teams is deployed, here is what can happen:

Employee engagement can improve

Your employees will feel more comfortable with the flexibility they have

Employee productivity can improve

Costs can be reduced


CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.

Richard Wilhite

System Administrator Supervisor, Allen Press



Enabling GCC High with Voice and Audio Conferencing via Microsoft Teams Direct Routing.

While it seems difficult to navigate through the various cloud environments, having a partner in the process helps. What’s even better is having a partner with the experience and knowledge in managing Office 365 cloud environments, ensuring you’re using the right one and fulfilling all necessary requirements. CallTower can provide compliant VOIP solutions through GCC High compliance foundation. This will enable DOD contractors to stay compliant with all ITAR and CMMC requirements with the use of a single platform.

Advantages of CallTower’s Microsoft Teams Direct Routing:

Network is Completely Optimized for Voice

Emergency Services in 36 International Countries

Enterprise Security and Compliance

Re-Route Phone Numbers when Microsoft has an Outage

SMS Texting

Direct Routing as a Managed Service

CRM Integration

Seamless Porting from any Platform

24/7/365 Tier 1/Tier 2 Support



Ensure productivity and security for your employees and volunteers

Microsoft Teams Direct Routing Delivers a best-in-class cloud voice and productivity experience to help staff and volunteers work together in exciting new ways. Get the flexibility to work anywhere, anytime across PCs, Macs, and mobile devices.

Advantages of CallTower’s Microsoft Teams Direct Routing:

Improve Online meetings and reduce the number and duration of meetings

Direct Routing as a Managed Service

Decrease the number of communication tools and increase productivity

Mix-and-match CallTower and Microsoft Calling Plans

Built with enterprise-grade security and compliance

Direct Routing as a Managed Service

CallTower Network is completely optimized for Voice

24/7/365 Tier 1/Tier 2 Support