UCaaS Solutions
Maximize your unified communications with our voice, contact center productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalize and control their CallTower Services
Solutions Center
Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill Center
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner Program
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency Program
Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP Program
CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
International Microsoft Teams Phone System.
Microsoft Teams International Calling using Direct Routing provides a simple, global landline and mobile calling for Microsoft Office 365
THE POWER OF ONE UNITED WORKSPACE
Microsoft Teams International Calling: Communicate through chat, meetings, video and voice calls to anyone inside and outside your organization. Host audio and web conferences.
With Microsoft Direct Routing, make calls to landlines, mobiles or international destinations from a single, dedicated geographic number from 6000 cities globally. Collaborate with ease, managing your business communications from a single, integrated platform regardless of your disparate locations.
CallTower’s multinational Microsoft Direct Routing solution delivers services to over
70+ countries | 6,000 cities
using high quality Calling Line ID (CLI) routes – providing simple, global landline and mobile calling for Microsoft Office 365 Teams.
BENEFITS
Network and Platforms
completely optimized for voice
Highly Scalable with to grow or contract to meet your business needs
Multi redundant, robust blobal links – enterprise grade routes
POPs in 24 Locations, for low lateency pathways
Geographic DIDs
available in 100+ countries
Quality assured CLI routes highest quality International routes
Direct Connection via Azure
= Low latency + control
Low Cost Rates for affordable Domestic and International
Number portablility, so you can keep your numbers
24x7x365 support so there’s help whenever you need it
Rapid Global Deployment
with our platform agility
