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Webex Calling

International Cloud Connect for Webex Calling. 

Cloud calling, the way you want it. Innovative, Flexible, Easy 

WEBEX CALLING 
CLOUD CONNECTED FOR WEBEX CALLING PARTNER 

CallTower is a Cisco Certified Calling Provider enabling Cloud Connected for Webex Calling. Customers can use CallTower for their PSTN access. Our exclusive partnership seamlessly interconnects CallTower to enable Webex Calling customers to have economical and reliable global PSTN in the cloud – without the need for any premises-based SBC/gateway.

  • Cisco Certified Calling Provider 
  • Delivering Cloud Connected for Webex Calling PSTN coverage in over 70 countries covering Americas, EMEA and APAC.
  • Seamless management via Cisco Control Hub.
  • Dedicated, redundant global infrastructure for secure, QoS-based calling.
  • Consolidation of multiple country/market PSTN into centralised billing and management.
  • Global DID/DDI phone number availability.
  • In-country Call Termination with CLID and Special-Digits Localization.
  • Emergency Services Support

CLOUD CALLING, THE WAY YOU WANT IT

Webex-Experience
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Cloud Innovation

modernise your business

A complete collaboration experience
Fully integrated and simple to use app for calling, meetings, messaging, and more, available anywhere, on any device

Powerful next-gen calling

Best-in-class enterprise features enhanced with AI-driven capabilities, 3rd party integrations and award-winning devices

Globally available, reliable and secure

Available globally on a proven, extensible platform, trusted by millions and protected by end-to-end security

Flexible Migration

Evolve at your own pace

Simplify your cloud transition
Move to Webex Calling all at once, or by site

Enjoy cloud without business disruptions

Move users easily, using powerful migration tools and take advantage of our guided migration services

Investment protection
maximise ROI, while continuing to leverage existing investments in workflows, integrations, and devices

Easy administration

Control everything from one place

All-in-one portal. Manage calling, meetings, messaging, contact centre, devices, even headsets from one administrative console

Complete and intelligent

Hardware, software, platform, networking, and devices, all from one provider, integrated by design, and always up to date

Actionable insights

Insights delivered in real-time, through interactive dashboards tracking quality, user experience, and so much more

CONTINUOUS TEAM COLLABORATION

The app is designed for continuous team collaboration with video meetings, group messaging, file sharing and white boarding. Teams can get the full experience and external guests like partners, customers and experts can be added for collaboration.

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TEAMWORK ISN’T JUST ABOUT MEETINGS

Meet the all-in-one space where you can:

Webex AI Assistant

Webex AI Assistant

Missed the whole meeting? Video Highlights, Meeting recap and action items

In a hyper-connected world, maintaining seamless connectivity is essential for businesses to outshine their competition. The Webex AI Assistant, a cutting-edge solution from Cisco and delivered by CallTower, empowers organisations to transcend traditional boundaries and foster unparalleled collaboration. By harnessing the power of artificial intelligence, this assistant revolutionises how teams interact, share ideas, and drive innovation. Stay ahead in the competitive landscape by leveraging the Webex AI Assistant to streamline workflows, enhance engagement, and fuel productivity.

CISCO WEBEX SECURITY & PRIVACY

Security is built into the DNA of Cisco Webex. Cisco has heavily invested to build a culture of security with the right cheques and balances in place – which is why Webex is built with security, from the ground up. Webex chooses the most secure default settings out of the box, enabling users to start collaborating freely without worrying about configurations. At the same time, Webex has also designed a great user experience – one that doesn’t compromise security.

encryption

ENCRYPTION

cxompliance

COMPLIANCE

visibility

VISIBILITY

control

CONTROL

SMS Text for Webex

CT Text for Webex

Send and receive SMS and MMS from Webex by Cisco with CT TEXT. Connect instantly with your contacts in Webex Calling.
 
SMS Text available in 60 languages + Emergency Notifications
SMS Text available in 60 languages + Emergency Notifications

Multi-Vendor Device Management from Phonism by CallTower

Simplify and Streamline Your Device Management from On-Prem to the Cloud

Welcome to the next evolution in device management with CallTower’s Multi-Vendor Device Management powered by Phonism, specifically designed for legacy devices to . Say goodbye to the complexities of managing diverse on-premises devices across various locations. Our innovative solution is designed to streamline operations, enhance security, and significantly reduce costs for businesses of all sizes. The journey from on-premises legacy phones to cloud based phone systems to reduce costs, complexity, vulnerability and IT workload begins with this simple and powerful tool for device management.

Key Features

Seamless Device Support

Managing a heterogeneous mix of devices has never been easier. Our solution supports a wide array of devices and firmware versions, ensuring that you can efficiently manage all your equipment from a single platform. Devices can include but are not limited to: Yealink // Poly // Grandstream // Htek // Cisco // Fanvil // Mitel // Avaya // Snom // Vtech

Bulk Changes Made Easy 

Save time and resources with our easy-to-use bulk management capabilities. Whether you need to update configurations, deploy new settings, or manage multiple devices simultaneously, our platform simplifies the process, allowing you to make sweeping changes with minimal effort.

Enhanced Security

Security is at the forefront of our device management solution. With robust security protocols and comprehensive device oversight, you can ensure that all your devices are protected against vulnerabilities and unauthorised access.

Benefits for Your Business

Cost Reduction

By eliminating the need for multiple management tools and streamlining the device management process, businesses can achieve significant cost savings. Reduce the overhead associated with managing various solutions and centralise your operations with Phonism.

Increased Efficiency

Automate routine tasks and reduce manual intervention with our intuitive management platform. Focus your resources on strategic initiatives and let our solution handle the day-to-day management of your devices.

Scalable for All Business Sizes

Whether you’re a small business or a large enterprise, our solution scales to meet your needs. From a handful of devices to hundreds spread across multiple locations, our platform provides the flexibility and control you need to grow and manage your operations efficiently.

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CT CLOUD RECORDING

UC Compliance

More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way

Enterprise Call Recording

From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.

Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionising enterprise call recording forever. Cloud-based recording allowed companies to decentralise operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.