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Key Cloud Communication Business Integrations.

Get ready to revolutionise your communication systems with CallTower

Take your business to new heights with key cloud business integrations.

Seamlessly blend your phone system with cutting-edge customer relationship management (CRM) software, turbo-charge your collaboration tools with AI, fortify emergency systems, and/or add voice redundancy solutions.

With CallTower’s Key Business Integrations, you’ll create a unified and super-efficient communication ecosystem that will revolutionise the way your organisation operates.

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Emergency Alert System

InformaCast Fusion is a mass notification system that excels in the three most critical areas of delivering effective emergency messages: speed, reach and intrusiveness.

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Dynamic E911

Empowering Emergency Calling: The Power of Dynamic e911 for Teams Users’ Location Detection. Compliant with Kari’s Law and Ray Baums Act.

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Microsoft 365

Microsoft 365, powered by CallTower, enhances your work efficiency, communication options, insights, and information sharing across devices MS Teams Premium elevates collaboration with advanced features for one-on-one calls, large group calls, branding, webinars, and virtual appointments. 

**Microsoft Copilot AI add**

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CT Cloud Unite

Integration to an unprecedented range of business and contact-orientated applications, offering a standard set of features with a huge range of popular cross-vertical and vertical-specific apps.

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CT Cloud Fax

CT Cloud Fax solutions enable your business to receive faxes within Outlook, Gmail, Apple Mail and many other email systems. Customers can choose between DID numbers, Toll free numbers, unlimited inbound or unlimited inbound + outbound. Faxing is as easy as attaching a document to your email and clicking send; no dedicated fax lines and no additional hardware.

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CT Cloud Boost | SD-WAN

A new kind of networking foundation for IT leaders who need to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere.

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Voice Redundancy Solutions

Application failover solutions in the event of a down single circuit connexion, emergency or natural disaster: CT Cloud Boost, Managed Voice Continuity, One-Click Failover and Call Delivery+

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Attendant Console for MS Teams

Robust feature set combining Call Control with Presence Monitoring on Microsoft and Webex solutions.

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CT Cloud Recording

CT Cloud Recording was the very first cloud-native solution, enabling cloud-based recording in order to decentralise operations, allowing multiple locations and remote staff to always work securely and under the protection of industry-leading compliance.

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SMS Text

Send and receive SMS & MMS from Microsoft Teams with CT Text. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members – with translation for 60+ languages.

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CT Cloud SIP

Great Features and Rock Solid Stability: CT Cloud SIP Trunks provide one concurrent call and includes inbound usage.

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analogue Device Support

analogue device support – faxes, paging, door buzzers, security gates, credit card machines

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Solgari Contact centre

With CallTower’s integration with Solgari, we can deliver Microsoft Teams in-application contact centre and communication capabilities – delivering exceptional and timely customer experiences.

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Five9 Contact Centner

Five9 Blended Cloud Contact Center delivers the features and benefits from on-premise contact centre infrastructure systems, with none of the complexity and long deployment times. The Five9 suite is built entirely from the ground up for the cloud.

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Webex Contact Centner

Webex Contact centre gives customers the answers they need in the channel they prefer, all with exceptional speed and accuracy, complete with AI capabilities, cloud calling, data analytics, workforce optimization, CRM and CX applications.

**Powered by AI**

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Zoom Contact centre

An omnichannel cloud contact centre solution optimised for video. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalised customers experiences that drive loyalty.

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CT Cloud analyse

CT Cloud Analyze empowers customers to maximise the potential of any unified communications solution. CallTower’s CT Cloud Analyze hardware enables a full UC monitoring system to ensure your solutions are running smoothly.