UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
CT Cloud Boost
A new kind of networking foundation for IT leaders who need to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—
FULLY REDUNDANT ARCHITECTURE
CT Cloud Boost ensures that companies leveraging Internet connectivity for any critical Cloud-based applications, such as hosted VoIP for phones and VPNs for branch connectivity have a high-quality experience. This intelligent SD-WAN solution prioritises your VoIP traffic (and other important applications) over less critical traffic.
With CallTower CT Cloud Boost, we can help fill this need with a cost-effective, easy-to-deploy solution that works with any type of Internet connexion and firewall that you may have in place.
KEY FEATURES –
Internet Failover & Optimization
Thousands of Cloud Apps including Microsoft O365 and CRMs
Load Balancing and Quality of Service (QoS)
Site-to-Site VPN Foundation
HOW IT WORKS.
CT Cloud Boost’s infrastructure combines proven SD-WAN technology with groundbreaking AI, giving you a new kind of networking platform that connects your business to any cloud and internet-based technology — delivering truly reliable connectivity over the public Internet.
Pre-configured CT Cloud Boost edger router instals outside the firewall
AI classifies, prioritises, and routes each traffic type based on circuit health and technology needs
Leverage multiple paths to and from any destination your traffic needs to reach to ensure reliable and predictable performance
Built-in redundancy and directly peers with the cloud and internet-based technologies you rely on
Routers at multiple locations optimise connexions to your VPN and datacenter
CT CLOUD BOOST vs MPLS & PUBLIC INTERNET –
CT CLOUD BOOST
Improved Internet redundancy and reliability
Deployed within days
Strengthened connectivity to your critical cloud applications
More reliable network stability = Happy Users
CT CLOUD BOOST
Public Internet has lower bandwidth options
MPLS can range anywhere from 60 to 120+ days to deploy
Public Internet delivers a subpar collaborative experience
THE SECRET BEHIND BETTER INTERNET
The secret behind better Internet is simple and it lies within the cloud. Access to the cloud is too important to rely on a single path. You shouldn’t have to worry about Internet connexions, performance and outages. This solution provides a stress-free way to utilise the multiple providers of your UC systems and enhance your Internet experience.
