Overview
To be a government contractor, modern businesses must comply with strict cybersecurity requirements. Eligibility for GCC High is extended to:
- Designated government organisations or contractors.
- Non-government agencies working with data under specific regulations and guidelines.
Microsoft created Office 365 GCC High to meet the security requirements of government agencies and contractors. In alignment, CallTower offers Microsoft Teams Direct Routing, a hub for team collaboration within required security parameters.
Key Benefits of GCC High
- Data Separation:
- Customer content is separated from commercial Office 365 and Teams environments.
- US-Based Data Storage:
- All customer content is saved and stored within the US.
- Screened Support Staff:
- Microsoft staff members are properly screened and granted temporary access only after customer approval.
- Compliance:
- Fully complies with FedRAMP High and DoD Cloud Computing Security Requirements Guide (SRG) for Impact Level 5 (L5).
Collaboration Hub within GCC High
- Microsoft Teams as a Primary Tool:
Businesses using GCC High have seen increased productivity due to improved capabilities that align with the commercial version. - Enhanced Communication:
- Administrators can restrict employee communication.
- Voice and audio conferencing can be added with Microsoft Teams Direct Routing from CallTower.
- Chats and team calls are now easier, enabling direct communication with external users.
Improve Office 365 GCC High with CallTower
- Compliance:
Meets the unique requirements of contractors handling:- DoD Controlled Unclassified Information (CUI).
- International Traffic in Arms Regulations (ITAR).
- CallTower’s Capabilities:
- Enables Microsoft Teams Direct Routing voice capabilities.
- Provides a voice-optimised network with 24/7/365 monitoring by Network Operations Centers.
- Offers redundant connexions through leading providers for global connectivity.
- Delivers dedicated lines and global SIP Trunking with dynamic application failover.
CallTower’s Proven Expertise
CallTower has been delivering cloud-based Direct Routing in GCC High since 2019, supporting Microsoft 365 GCC High (MSFT 365 GCCH) for government contractors working with the Department of Defense.