UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
CT Recording
From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.
Unified Communications Compliance Made Easy
As enterprises increasingly adopt Unified Communications (UC) platforms to support distributed workforces, compliance becomes more critical than ever. At CallTower, we’re committed to empowering businesses with state-of-the-art tools that meet their regulatory requirements without compromising efficiency or security. That’s where CT Recording powered by CallCabinet comes in, offering the perfect solution for businesses navigating the complexities of UC compliance.
Enterprise-Grade Call Recording
Whether you’re a global financial institution or a small-to-medium enterprise (SME), your business needs robust call recording solutions that scale with you. CT Recording sets the standard.
Cloud-Native Innovation: CT Recording was the first-ever call recording platform designed natively for the cloud, revolutionising enterprise recording.
Award-Winning Excellence: With recognition across the industry, CT Recording delivers trusted performance backed by innovation.
Universally Scalable: From local startups to global powerhouses, our solution adapts to your needs, ensuring that every call is recorded, stored, and retained with precision and compliance.
The Benefits of Cloud-Based Recording
By leveraging CT Recording, your enterprise gains the freedom and flexibility to operate securely across multiple locations and with a remote workforce.
Decentralised Operations: Cloud-based recording eliminates the need for physical infrastructure, enabling seamless operations across distributed teams.
Compliance First: Maintain industry-leading compliance safeguards, no matter where your workforce operates.
Enhanced Security: Protect sensitive communications with robust, encrypted storage and secure access controls.
Why Choose CT Recording?
Partnering with CallTower means putting your trust in a solution that has changed the game for enterprise communication compliance. With CT Recording powered by CallCabinet, you’ll experience cutting-edge technology that simplifies compliance, scales with your business, and ensures that your operations remain as secure and seamless as possible.
