Consolidating Cloud Communications with CallTower: CallTower delivers advanced cloud communication solutions, helping organizations streamline their communication systems under a unified platform.
Challenges of Using Multiple Providers
- Higher Costs: Increased expenses due to redundant services and lack of preferred pricing.
- Contracting Complexity: Managing multiple contracts and providers.
- Administrative Burden: Greater effort required to manage disparate systems.
- Business Continuity Risks: Increased vulnerability to service disruptions.
- Friction in CX and EX: Challenges in delivering seamless customer and employee experiences.
Why Choose CallTower?
1. Reduce Cost, Risk, and Complexity
- Consolidate all voice and collaboration tools under a single platform.
- Lower communication costs through preferred pricing and eliminating redundancies.
- Depend on a single, white-glove team for:
- Implementation.
- 24/7/365 support.
- Training and customer success.
- Enhance business continuity, security, and compliance.
2. Integrate and Enable
- Seamless communication across distributed, multi-site, and remote workforces.
- Support for international expansion in 85+ countries.
- Provider-agnostic solutions for platform optimization and integration.
- Extend workflows by connecting communication tools via API to critical business systems.
Customer Success Example
- A customer reduced telephony expenses by 58% (from $321 to $145 per month) by consolidating with CallTower, showcasing the cost-saving potential of their solutions.
- “Since adopting CallTower’s Microsoft Teams solution in early 2023, we’ve streamlined communication and reduced our telephony expenses by 58% (from $32K to just $14K per month). CallTower has been pivotal in this journey, providing custom solutions for our Microsoft CSMs and enabling our India-based employees with US phone numbers. With a 3-year contract in place, we’re set for continued efficiency and savings.” Seelin Naidoo, Frontline Managed Services, Chief Executive Officer
Conclusion
CallTower simplifies cloud communications by consolidating tools, reducing costs, and enabling seamless integration, ensuring organizations stay connected and ahead.