Why CallTower for Webex Calling
CallTower delivers enterprise-grade Webex Calling with global reach, white glove deployment, built in resiliency and value-added services – helping partners win complex deals and deliver flawless customer experiences.
By the Numbers
24+ years of experience
Global in 80 Countries
Certified Cloud Connected PSTN Provider for Webex Calling and Webex Contact Center
Built for Enterprise Voice
CallTower pairs Webex’s powerful cloud calling platform with carrier‑grade infrastructure, CCP‑certified PSTN, and deep deployment expertise.
- Call manager -> HCS -> Webex Calling
- Native Webex Calling cloud architecture with carrier-grade PSTN
- Certified Webex Cloud Connected PSTN (CCP) Provider
- Enterprise-ready for multi-site, multi-country environments
Lower Deployment Risk • Faster Cutovers • Enterprise Credibility
More Than the Basics
CallTower extends Webex with services and features customers rely on for mission-critical communications:
- SMS/MMS
- Webex Go – same # as work
- Compliance Call Recording
- Flexible Contact Center Solutions
- Third party SIP Devices
- One vendor for licensing and voice services
Higher Call Quality • Better Adoption • Long-Term Success
White-Glove Deployment
Webex success depends on expert execution. CallTower handles the heavy lifting:
- Custom Webex Calling configuration and design
- Dedicated project manager
- End-to-end number provisioning and porting
- Admin and end-user training
Fewer Escalations • Faster Go-Lives • Predictable Outcomes
Resiliency Built In
CallTower designs redundancy directly into its voice services to protect customer operations:
- Failover and backup routing
- CallTower Connect
- Alternative endpoints for business continuity
Always-On Voice • Operational Resilience• Business Continuity
