Why Choose CallTower Over Microsoft Call Plans?
Seamless communication is essential for productivity, and while Microsoft Call Plans may seem like the default choice for Teams Calling, CallTower offers a superior alternative with enhanced service, cost savings, and advanced features tailored to business needs.
Key Reasons to Choose CallTower
1. Superior Customer Support
- 24/7 Support: Access to certified experts via call, email, or chat.
- No Automated Systems: Direct access to knowledgeable professionals, unlike Microsoft’s automated systems.
- White-Glove Onboarding: Comprehensive setup, migration, porting, and training services to ensure a smooth transition.
2. Advanced Features That Drive Productivity
- Enhanced Microsoft Teams: Enterprise-grade features like:
- Call recording.
- Analytics.
- Advanced routing.
- Monitoring tools.
- CRM integrations.
- Direct Routing for Microsoft Teams: Offers greater flexibility and global coverage.
3. Flexible and Cost-Effective Pricing
- Predictable Pricing: No hidden costs, ensuring better budget control.
- Tailored Solutions: Customizable plans for small businesses and large enterprises, unlike Microsoft’s rigid pricing.
4. Global Reach with Unmatched Reliability
- Global Coverage: Voice services in 85+ countries.
- High Uptime: 99.999% uptime SLA ensures uninterrupted communication.
- One-Click Failover: Seamless failover in case of Microsoft outages or downtime.
Conclusion
CallTower’s Microsoft Voice integration provides a smarter, more robust solution for Teams Calling, combining superior support, advanced features, flexible pricing, and global reliability. It’s the ideal choice for businesses looking to optimize their communication infrastructure.