Key Cloud Communication Business Integrations

Revolutionize your cloud communication systems with CallTower's business communications integrations.

Imagine a workplace where your tools don’t just coexist but work together seamlessly. With CallTower’s 25+ key business integrations, that vision becomes reality.

Link your phone system directly with your CRM to keep customer interactions at your fingertips. Supercharge your collaboration platforms by weaving in AI capabilities that make teamwork smarter and faster. Enhance safety and preparedness by integrating your emergency systems and stay ahead of outages with built-in voice redundancy solutions.

CallTower doesn’t just connect your tools; it creates a communication ecosystem tailored to how your organization works best. The result? Streamlined operations, better decision-making, and the freedom to focus on what really matters.

One Click Failover

CallTower’s one-click failover for MSFT Teams ensures your business never skips a beat by instantly switching to a backup system with remarkable ease during an outage. With unmatched reliability, it keeps your communication running seamlessly, protecting your operations from unexpected disruptions in seconds.

CT Text (SMS/MMS Text)

Send and receive SMS & MMS from Microsoft Teams and Webex Calling with CT Text. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members – with translation for 60+ languages.

Dynamic E911

Empowering Emergency Calling: The Power of Dynamic e911 for Teams Users’ Location Detection. Compliant with Kari’s Law and Ray Baums Act.

CT Recording

CT Recording set a new standard as the first cloud-native solution, offering seamless, compliant recording that keeps decentralized operations efficient and secure. Designed to support multiple locations and remote teams, it ensures reliable workflows underpinned by industry-leading compliance, giving businesses the flexibility and protection they rely on. **Powered by AI**

CT Fax

CT Fax seamlessly integrates with email platforms like Outlook, Gmail, and Apple Mail. Choose from DID or toll-free numbers, with options for unlimited faxing. Just attach a document to your email and send—no fax lines or hardware required.

Call and Collaboration Analytics

CallTower’s real-time Call and Collaboration Analytics transforms raw communication data into actionable insights, empowering businesses to optimize performance and enhance teamwork. With its intuitive dashboards and real-time metrics, it unlocks the power of informed decision-making for unparalleled efficiency and growth.

Phonism

Phonism revolutionizes telecom device management by automating deployment, updates, and migrations to save time and reduce costs. Supporting over 330 devices, it empowers service providers and businesses to efficiently manage and secure their communication networks with ease.

CT Boost | SD-WAN

CT Boost provides IT leaders with a robust networking foundation designed to ensure dependable internet connectivity for every application, technology, user, and location. It’s the solution you can count on to keep businesses connected, no matter where or how they operate.

Voice Redundancy Solutions

Ensure uninterrupted communication with CallTower’s voice redundancy solutions. Whether facing a circuit outage, emergency, or natural disaster, tools like CT Boost, Managed Voice Continuity, One-Click Failover, and Call Delivery+ seamlessly step in to keep your calls connected and your business running smoothly.

Attendant Console

CallTower’s attendant consoles for Teams and Webex elevate communication management with intuitive tools that simplify call handling and routing in real time. Packed with smart features and designed for efficiency, they empower businesses to deliver exceptional customer experiences with every interaction.

CT SIP

Great Features and Rock-Solid Stability: CT Cloud SIP Trunks provide one concurrent call and includes inbound usage.

Analog Device Support

CallTower ensures seamless support for analog devices, including faxes, paging systems, door buzzers, security gates, and credit card machines. With reliable compatibility, your essential devices stay connected and operational when you need them most.

Microsoft 365

Microsoft 365, powered by CallTower, enhances your work efficiency, communication options, insights, and information sharing across devices MS Teams Premium elevates collaboration with advanced features for one-on-one calls, large group calls, branding, webinars, and virtual appointments.

Microsoft Premium

Microsoft Premium for MSFT Teams takes collaboration to the next level with advanced tools that supercharge teamwork and streamline workflows. From AI-powered insights to enhanced security features, it transforms how teams connect, creating a smarter, safer, and more productive workspace.

Microsoft Copilot

Microsoft Copilot redefines how you work by blending powerful AI with your favorite Microsoft tools, turning ideas into reality faster than ever. From drafting documents to analyzing data, it accelerates creativity and productivity, giving you a dynamic partner for every task.