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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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As the Chief Revenue Officer at CallTower, William Rubio exemplifies proficiency in strategic planning, executive leadership, and technological innovation. His career spans over 25 years in the global telecommunications, IT, Cloud industry and M&A space, showcasing his vast experience. His forward-thinking leadership and novel approach to the UCaaS, CCaaS, and Collaboration sectors have been instrumental in advancing CallTower’s standing among the industry’s foremost solution providers.

William’s career is marked by exceptional revenue growth achievements in both emerging and mature markets. His unique ability to forecast industry trends and business development has enabled him to capture opportunities, foster alliances, and propel start-up ventures into competitive positions. His technical proficiency extends to VoIP, Cloud solutions, wholesale, IT, and operations, which he leverages alongside his passion for strong partnerships and quality solutions.

Before joining CallTower, William held pivotal roles in leading EarthLink’s Nationwide Hosted Voice rollout in the indirect partner community, serving as Vice President of Sales at STS Telecom, and working with renowned companies such as AT&T and XO Communications.

William Rubio
William Rubio

William Rubio

Chief Revenue Officer